For anyone who works in a busy and noisy office environment, it’s likely that you will have experienced the frustration of trying to speak to a customer or client on the phone.
Colleagues chatting loudly around you can make listening and speaking on the phone near impossible, which isn’t ideal when attempting to talk about something important. Unfortunately, a noisy office isn’t the only problem with using a standard phone day in and day out. They can limit your ability to move around, take notes and sit comfortably.
Luckily, there is an easy solution. By investing in headsets for the workplace, you can improve both the productivity and health of you and your employees! There are lots of different reasons for why modern offices are investing in headsets – here are just some of the benefits.
They Improve the Quality of Communication
As mentioned above, speaking on the phone in a busy environment can dramatically reduce the quality of communication. It doesn’t matter how much you strain to hear everything being said, you’re always going to miss parts of the conversation due to the number of different conversations happening around you. And no one likes being asked to repeat what they’ve said – especially when asked more than once!
Headsets ensure the microphone remains in the same position at all times – you are free to move your head freely without compromising on quality and volume. Sound is optimised and amplified for both people in the conversation, which means it’s unlikely that either of you will miss any important information.
An added benefit of headsets is that they cover both ears, which makes it a lot easier to block out the surrounding noise. If this doesn’t seem to help, a lot of headsets also come with the added benefit of noise cancellation technology.
They Increase Workplace Productivity
Improving productivity within the workplace is something on the forefront of every employers mind. Fortunately, investing in headsets is one way of making this happen quickly and effectively.
They allow you to use your hands at the same time as speaking on the phone, making it easy to take notes – typed or otherwise – without worrying about dropping the phone. You can even get on with other things when on a call that doesn’t require your full attention – increasing productivity and reducing workload.
Wireless headsets are even better – you can move around the office freely. This means you can grab extra resources if needed without having to shout across the room for help.
They Are Better For Your Health
Desk phones are notorious for being uncomfortable, made even worse when attempting to type or write notes alongside it. Over time, this can lead to poor posture, cramping, and if not acted on, chronic neck and back pain. Constantly holding a phone up to your face can also result in reduced blood flow to the arms, which can easily lead to serious conditions such as Carpel Tunnel Syndrome.
So is the solution to invest in headsets?
Headsets have been found to reduce muscle tension in the neck, upper back and shoulders. The lightweight nature of them means that the wearer will barer register that they are wearing them, taking the strain off of the neck and shoulders. They also come in a number of different styles, letting you choose how and where it is the most comfortable.
By giving you the ability to move away from your desk, headsets also play a part in improving health within the workplace – you don’t have to be chained to your desk for 7 hours a day.
They also reduce stress by giving you the freedom to get more work done during the day and therefore, as mentioned above, increasing your productivity.
It’s important to ensure all communication with your customers or clients is of the highest quality. Contact us today to find out how we can help you make this happen in your workplace.