Sennheiser SP 20 ML Speakerphone

Best wireless headset for Cisco Jabber

Best wireless headset for Cisco jabber

Before deciding which is the best wireless headset for Cisco Jabber?

You need to decide what device or devices you need your wireless headset to work on.

As you probably already know, Cisco jabber works on many platforms as a softphone, a video client, instant messaging, group chat or “conferencing”

But essentially they boil down to 2 basic types of device “computer or mobile”

  1. Cisco Jabber for Computer – example: Windows PC, Laptop, tablet and Apple Mac
  2. Cisco Jabber for Mobile phones – example: Mobile phones, IPhone, Android and Blackberry etc

The wireless headset recommendations below for Cisco Jabber are based on PC use, mobile use and multimedia (both PC and Mobile)

So the best wireless headsets for Cisco jabber are:

Cisco Jabber wireless headsets for mobile phones:

Sennheiser Presence Bluetooth headset

Sennheiser MB Pro Bluetooth headset

Cisco Jabber wireless headsets for PC-Mac:

Sennheiser Pro1 and Pro 2 UC version

Sennheiser DW Office UC Version

Jabra Pro 9460

Multimedia wireless headset for Cisco jabber (works on both PC and Mobile)

Why do we recommend these wireless headsets for Cisco Jabber?

They are all optimised for Cisco Jabber. That means they have been designed around UC “unified communications” use and the Jabber platform according to Cisco’s strict compliance.

In plain English:

“They will work on any Cisco Jabber platform”

Note* many of the headsets shown and recommended for Jabber are available in different variants. e.g. Sennheiser Presence is also available as a UC version for PC-Mac

See all of the wireless headsets for Cisco Jabber

if you have any questions on compatibility with wireless headsets and Cisco Jabber then please contact us here or telephone UK on free phone 0800 644 0424

Free Headset Trial For Avaya, Cisco, Mitel, Polycom & More – Headsets 4 Business

Free Trials for all offices and Call Centres (Contact Centres), we provide free “no obligation” headset trials on our popular wired and wireless headsets for Avaya, Cisco, Mitel & Polycom IP phones and USB based Softphones (UC – Unified Communications)

If you are a Call Centre manager, IT Manager or a Procurement manager responsible for setting up a Call Centre or busy office, why not take advantage of the Headsets4business Free “No obligation” headset trial.

As the UK’s market leader in headset solutions, we provide expert knowledge and after sales care from a small call centre up to 2000+ agent contact centres.

We offer this service to you ensure you have the right kind of headset, wired or wireless? We are happy to advise you on the best type and model of headset for your particular needs. We provide headsets for every brand and model of desktop and Softphone (PC-USB etc) in the world.

To start your free trial, telephone us on 0800 644 0424

We will ask you:
1. The make and model of the phones you currently use
2. We will advise you on your headset options (completely impartially) telling you the pros and cons of each model and why we think they will be the best solution for you
3. We will get the headsets to you the very next day by secure courier (at our cost)
4. If you are not happy with the headsets in any way, we will pick them up (at your cost) and offer you other models if you so wish.
5. If you are happy with your trial, we will then provide our volume discount pricing structure and guarantee those prices for the next 12 months to ensure ongoing re-orders are not affected by price fluctuations.

So “try before you buy” from the UK’s market leader in headset solutions for business, choose Headsets4business as your Call Centre headset provider on 0800 644 0424

Streamline Pro Series ProVX-M and ProVX-B headset review

Headset review video for our best selling ProVX-M and ProVX-B wired headset which is the ideal headset for use on IP phones such as Cisco, Nortel, Avaya, Alcatel, Polycom, Snom etc and many more including digital and analogue phones also. I hope this video helps you make the correct choice of wired headset for your particular telephone. thanks for taking the time to watch it and please feel free to call us on 0800 644 0424 (UK) if you have any further questions.

Call centre headset reviews Best headset

Call centre headsets need to be up to the job!, if they are too flimsy in construction they will break, if they are too expensive, it becomes a financial budget issue for the Call centre and or IT manager in charge.

Plantronics headsets have long since been the choice of professional Call and Contact centre with the H251 leading the field for many years. That model has now been replaced with the wideband version HW251 and HW251N (the N being noise cancelling) available from our Plantronics Supraplus headsets dept.

All in all a very good headset but over time the price has become an issue in some call centres who are looking for an alternative product which offers the same quality.

Plantronics HW251 telephone headset

The Streamline Pro series is a small but dedicated selection of headsets specifically designed for commercial call and contact centre use backed up by robust construction, very good sound transmission, noise cancelling (up to 80% reduction which is better than Plantronics in our opinion) and last but not least PRICE!!

Starting at just £39 with an RJ11 headset bottom lead for the Streamline ProV Call Centre Headset – Considered an “entry level” headset by some but sales have rocketed due to the cheap price and robust construction, plus its just plug n play

ProV entry level contact and call centre headset

The best selling call and contact centre headset is without doubt the Streamline ProVX-M Call centre headset and the ProVX-B which is also available as an optional binaural headset. The best thing about this headset is the build quality, it works on every phone and comes with noise cancelling and increased transmission for wideband IP (VOIP) users.

The headset comes with a RJ11 bottom lead as standard but also available as USB for softphone and general PC use, 2.5mm and 3.5mm and HIC – HIP -HIS for our Avaya IP customers.

Professional call centre headset ProVX-M from Streamline Pro Series

Headsets4business specialise in all types of commercial headsets, supplying the UK and Europe with a selection of hand picked and tested wireless and wired telephone and softphone headsets.

Please feel free to contact us on 0844 7362 409 if you require any further information on these or any other headset product.

How to choose a Call Centre Headset

The UK call centre market continues to go from strength to strength. The Call centre manager’s job is to ensure that there agents get the right type of headset for the job so as not to upset the productivity of the agent.

There are, as usual, two schools of thought when it comes to call centre headsets.

Budget entry level headsets – V – High End professional headsets

Budget Call Centre Headsets

There is absolutely nothing wrong with budget headsets, it is a complete myth in our opinion that they won’t last or the sound is not as good. In our experience, many small to medium size contact centres use entry level headsets because they are relatively cheap to replace when they are deliberately damaged or stolen (this happens a lot when there is a lot of staff turnover!)

Streamline ProV – Monaural Call Centre headset

Call centre budget headset


 

High End professional Call Cetre Headsets

It is true that these headset do tend to be better made, i.e. better plastics used, more robust, as they are designed to be man handled on a daily basis and usually (but not always) the technology used can be specially designed for the job. E.G. Headsets used for softphone call centres and some other IP platforms do tend to require increased amplification and wideband technology is often required to help this.

Streamline ProVX-M Monaural Call Centre headset

Professional Call Centre Headset


Headsets4business are a UK Call Centre headset specialists offering effective advice and consultancy to new and established Call centre managers. Our headsets are tried and tested in small, medium and large scale Contact centres. If you are looking for discount pricing on UK Call Centre headsets, H4B can help, we supply wired and wireless call centre headsets to NHS, MOD, Police, Air force etc Through to small – medium size Call Centres that typically have 5- 25 seats

If you would like any further advice on call centre headset procurement or any other related query, please speak ask for Darren or David on Headsets4business telephone number 0800 644 0424 – we are here to help!

Office headsets UK best office headset

Headsets4business are a UK supplier of all types of office headsets, we stock wired and wireless, office headsets also known as corded and cordless headsets too.

Example of a really good professional office headset

Streamline ProX office headset, Monaural office headset

office headset professional office headset

Cost £79.00 plus VAT

This office headset is:

  1. comfortable to wear all day
  2. works on any desk top phone
  3. noise cancelling microphone
  4. peak protection built in to avoid noise spikes
  5. a really good price
  6. 2 year warranty
  7. is available with RJ11, USB, 2.5mm, 3.5mm and smart cord down leads

Office headsets have changed out of sight  in the last few years. Gone are the days of uncomfortable, heavy and poor sound headsets. They have now been replaced with sleek designs, fantastic sound clarity and transmission ensuring that your office headset does the job it was designed for.

Best office headset?

In our experience, cost is not always the best way of choosing a headset, that is not to say, that some really cheap office headsets are just NOT worth the few pounds paid for them!

Even though the world’s major office headset manufacturers like Plantronics and Jabra create very good products, there are still some lesser known makes which do a great job at a reasonable price for an office headset.

Siemens OpenStage, Which headset?

Show me all the Siemens OpenStage headsets

The latest Siemens OpenStage (Open Stage) IP telephones are feature packed as you would expect from Siemens. As a UK headset supplier, we have taken the time to try and test several headsets on all the Siemens OpenStage IP from major brands like Streamline Pro, Sennheiser phones which are the OpenStage 20, 40, 60 and the 80.

Siemens have thankfully gone for RJ11 standard headset jacks rather than 2.5mm. This allows the headset to take standard headset down cables and so keeps the headset prices to a minimum.

What headsets do we recommend for Siemens OpenStage 20 40 60 80 phones?

As we have tested both wired and wireless for volume, call quality and overall reception, we have several headsets of which all are suitable for the OpenStage phones.

We have broken down the headsets into 2 groups

Wireless or Cordless headsets  for Siemens OpenStage phones
All the wireless headsets are Wideband. As OpenStage have inbuilt EHS or the “Electronic Hook Switch” technology, you can remotely answer the calls with these headsets.

  1. Sennheiser DW Office DECT headset
  2. Sennheiser Pro1 and Pro2 headset
  3. Plantronics Savi 740

Wired or Corded headsets for Siemens OpenStage IP phones

  1. Streamline ProVX
  2. Streamline ProV
  3. Sennheiser SC630

All the headsets are available at headsets4business

Do you have a question regarding OpenStage (Open Stage) compatible headsets? Please telephone us on 0800  644 0424 and we will do our very best to help you.

Telephone headsets Choosing the right headset!

 

Show me all your telephone headsets

Where do you start when searching for the right kind of telephone headset? Wired or wireless telephone headsets, cheap or quality? It can be a mine field if you don’t do the ground work first. The best and simplest way to do this is to answer the following questions in order to ensure you are buying the correct headset for you!

Cost – This is first as the cost affects all the following sections.
Do you have a budget in mind e.g. less than £55 (cheap telephone headsets), £79 + (professional quality office telephone headsets)

Noise Cancelling

Is it noisy where you work, are there people either side of you who you can hear when talking to someone on the phone? All our headsets are noise cancelling and is pretty much standard now across all the major professional headset manufacturers.

Comfort

You get what you pay for in most cases, the cheaper they are, the less attention to build quality and ergonomics (comfort design, call quality etc) goes into the headset. The major telephone headset manufacturers spend millions of pounds on design and technology.

 

Quality

Does the headset need to last, does it have to be durable and be used on a regular basis, for long periods of time?

One ear or two?

Monaural headsets (one ear) make up over 90% of the market , Binaural (two ear) headsets tend to be used where it is noisey and concentration on the call is essential.

 

Wired or Wireless

Wired headsets are often less expensive and can offer better sound quality in some headsets. They do not require batteries as they are powered by the phone. They make up about 75% of the headset market.

Wireless headsets are “hands free” allowing you to roam around the office, desk or warehouse etc freely. They are usually more money and connect with all phones via Bluetooth. They require charging on a regular basis as they are powered by a battery, talk time and overall battery life differs from one headset manufacturer to another.

“We will happily show you the different battery life and features of all our Wireless headsets, just ring us”

Connectivity

What are you connecting to?

Make and Model
Firstly we need to know the make and model e.g. Cisco 7960G IP telephone

Analogue or Digital telephone

Wireless or wired is fine, you may need a headset switch or amplifier (see Headset Myths below) if the headset does not have its own dedicated port or jack for the headset. Older phones don’t, newer phones do “as a rule of thumb”

IP telephone

Wireless or Wired is fine but IP handsets usually require increased amplification for better call quality. They often require Wideband headsets that work on a wideband frequency to allow for better call clarity, just tell us your phone model and we can suggest some examples.

PC or Soft phone – you will need a USB headset

Brand

We tend to be creatures of habit where brands are concerned and we often come across the larger businesses that will specify a particular brand and will not shift away from that brand no matter what!

Is this right or wrong?

Well telephone headset technology moves at a swift pace, especially in the top manufacturers  like Jabra, Plantronics, Sennheiser and Altesys. They are always trying to develop better call quality, build quality, comfort and to a degree, price!

Our professional opinion is to organise a free trial with a few headsets from us for a week or so, pass them around the staff that will be using them and see what fits. Don’t get too carried away with “But we have always used Plantronics headsets”

Use your own experience, to choose the right headset for your business.

Headset Myths

 

All telephones have dedicated headset jacks or ports (to plug the headset into)

Wrong, many older phones require you to connect the headset by removing the receiver by taking the curly cord out and plugging the headset directly into the port where the receiver was originally.

“The problem with this is you do not have the use of the receiver and can only hear a call when the headset is being used”

Solution – get a headset handset switch, this sits between the phone and the headset. It allows the use of the headset and receiver by simply pressing either handset or headset but you still have to lift the receiver and place at the side of the phone in order for the headset to work.

 

Note: The new breed of telephone have dedicated headset ports and even EHS (Electronic Hook Switch) this enables a wireless headset to automatically answer and finish a call remotely, but only if you are using a wireless Bluetooth headset.

More questions? Just ring us on 0800 644 0424 and we will try our very best to ensure you choose a telephone headset that fits your requirements.