Sales persons in a call centre

What are the Most Comfortable Office Headsets and Why?

As a leading headset supplier in the UK and throughout Europe, I wish I had a pound for every customer who asked the question:

“What is the most comfortable headset that you sell?” The answer is a simple one – it depends!

But there are three important considerations that should determine your choice of headset, they are:


If this is your number one priority, i.e. you must have the lightest possible headset then wireless headsets are probably the best way forward for you. Many of the world’s top wireless headset manufacturers claim to have the lightest wireless headset and to be fair they are very light and as long as you purchase a high quality wireless you can’t go far wrong.


Design/Build quality

It’s a plain and simple fact that some headsets are just not comfortable, they may be too heavy for some people, they may dig into the top of your head with prolonged use and this is especially true of men with little or no hair or even people who have a larger head. Comfort through better design can play a big role in your choice of headset.


Personal preference

All the major headset manufacturers are acutely aware that one size never fits all and so there are several wearer options you can choose from to see which fits you best, they are:


Ear hook – where the headset is worn over the ear via a simple plastic loop which goes around the outer part of the ear.
Note *This can open up more choice issues as there are two types of ear hook just to confuse things

In the ear – are headsets where the ear piece fits in the ear canal
On the ear – like a standard headset which sits on the outside of the ear with a leatherette or foam outer cushion.


Example of an “in the ear” wearing option with the Plantronics CS540

Plantronics CS540 headset

Example of the “on the ear” wearing option with the Sennheiser DW office

sennheiser dw office headset


Headband – The most popular wearing style of headsets is without doubt the headband but as mentioned earlier, the biggest problem with headbands is rubbing on the top of the head with excessive use.


In our experience the only company and headset manufacturer who has applied some simple but effective logic to this issue is Sennheiser. All their higher end headsets have ergonomic and well-designed padding to protect the head for long periods of use. This does add some extra weight to the headset but our customers tell us they are without doubt the most comfortable.


An example of a wired headset we recommend: Sennheiser Sc630-660 headset

Sennheiser SC 630 wired headset


So now you know why it depends! We are happy to provide recommendations for your personal preference so don’t hesitate to give us a call and ask a few questions, on 0800 644 0424.

Sennheiser SP 20 ML Speakerphone

Best wireless headset for Cisco Jabber

Best wireless headset for Cisco jabber

Before deciding which is the best wireless headset for Cisco Jabber?

You need to decide what device or devices you need your wireless headset to work on.

As you probably already know, Cisco jabber works on many platforms as a softphone, a video client, instant messaging, group chat or “conferencing”

But essentially they boil down to 2 basic types of device “computer or mobile”

  1. Cisco Jabber for Computer – example: Windows PC, Laptop, tablet and Apple Mac
  2. Cisco Jabber for Mobile phones – example: Mobile phones, IPhone, Android and Blackberry etc

The wireless headset recommendations below for Cisco Jabber are based on PC use, mobile use and multimedia (both PC and Mobile)

So the best wireless headsets for Cisco jabber are:

Cisco Jabber wireless headsets for mobile phones:

Sennheiser Presence Bluetooth headset

Sennheiser MB Pro Bluetooth headset

Cisco Jabber wireless headsets for PC-Mac:

Sennheiser Pro1 and Pro 2 UC version

Sennheiser DW Office UC Version

Jabra Pro 9460

Multimedia wireless headset for Cisco jabber (works on both PC and Mobile)

Why do we recommend these wireless headsets for Cisco Jabber?

They are all optimised for Cisco Jabber. That means they have been designed around UC “unified communications” use and the Jabber platform according to Cisco’s strict compliance.

In plain English:

“They will work on any Cisco Jabber platform”

Note* many of the headsets shown and recommended for Jabber are available in different variants. e.g. Sennheiser Presence is also available as a UC version for PC-Mac

See all of the wireless headsets for Cisco Jabber

if you have any questions on compatibility with wireless headsets and Cisco Jabber then please contact us here or telephone UK on free phone 0800 644 0424

Free Headset Trial For Avaya, Cisco, Mitel, Polycom & More – Headsets 4 Business

Free Trials for all offices and Call Centres (Contact Centres), we provide free “no obligation” headset trials on our popular wired and wireless headsets for Avaya, Cisco, Mitel & Polycom IP phones and USB based Softphones (UC – Unified Communications)

If you are a Call Centre manager, IT Manager or a Procurement manager responsible for setting up a Call Centre or busy office, why not take advantage of the Headsets4business Free “No obligation” headset trial.

As the UK’s market leader in headset solutions, we provide expert knowledge and after sales care from a small call centre up to 2000+ agent contact centres.

We offer this service to you ensure you have the right kind of headset, wired or wireless? We are happy to advise you on the best type and model of headset for your particular needs. We provide headsets for every brand and model of desktop and Softphone (PC-USB etc) in the world.

To start your free trial, telephone us on 0800 644 0424

We will ask you:
1. The make and model of the phones you currently use
2. We will advise you on your headset options (completely impartially) telling you the pros and cons of each model and why we think they will be the best solution for you
3. We will get the headsets to you the very next day by secure courier (at our cost)
4. If you are not happy with the headsets in any way, we will pick them up (at your cost) and offer you other models if you so wish.
5. If you are happy with your trial, we will then provide our volume discount pricing structure and guarantee those prices for the next 12 months to ensure ongoing re-orders are not affected by price fluctuations.

So “try before you buy” from the UK’s market leader in headset solutions for business, choose Headsets4business as your Call Centre headset provider on 0800 644 0424

Streamline Pro Series ProVX-M and ProVX-B headset review

Headset review video for our best selling ProVX-M and ProVX-B wired headset which is the ideal headset for use on IP phones such as Cisco, Nortel, Avaya, Alcatel, Polycom, Snom etc and many more including digital and analogue phones also. I hope this video helps you make the correct choice of wired headset for your particular telephone. thanks for taking the time to watch it and please feel free to call us on 0800 644 0424 (UK) if you have any further questions.

Call centre headset reviews Best headset

Call centre headsets need to be up to the job!, if they are too flimsy in construction they will break, if they are too expensive, it becomes a financial budget issue for the Call centre and or IT manager in charge.

Plantronics headsets have long since been the choice of professional Call and Contact centre with the H251 leading the field for many years. That model has now been replaced with the wideband version HW251 and HW251N (the N being noise cancelling) available from our Plantronics Supraplus headsets dept.

All in all a very good headset but over time the price has become an issue in some call centres who are looking for an alternative product which offers the same quality.

Plantronics HW251 telephone headset

The Streamline Pro series is a small but dedicated selection of headsets specifically designed for commercial call and contact centre use backed up by robust construction, very good sound transmission, noise cancelling (up to 80% reduction which is better than Plantronics in our opinion) and last but not least PRICE!!

Starting at just £39 with an RJ11 headset bottom lead for the Streamline ProV Call Centre Headset – Considered an “entry level” headset by some but sales have rocketed due to the cheap price and robust construction, plus its just plug n play

ProV entry level contact and call centre headset

The best selling call and contact centre headset is without doubt the Streamline ProVX-M Call centre headset and the ProVX-B which is also available as an optional binaural headset. The best thing about this headset is the build quality, it works on every phone and comes with noise cancelling and increased transmission for wideband IP (VOIP) users.

The headset comes with a RJ11 bottom lead as standard but also available as USB for softphone and general PC use, 2.5mm and 3.5mm and HIC – HIP -HIS for our Avaya IP customers.

Professional call centre headset ProVX-M from Streamline Pro Series

Headsets4business specialise in all types of commercial headsets, supplying the UK and Europe with a selection of hand picked and tested wireless and wired telephone and softphone headsets.

Please feel free to contact us on 0844 7362 409 if you require any further information on these or any other headset product.

How to choose a Call Centre Headset

The UK call centre market continues to go from strength to strength. The Call centre manager’s job is to ensure that there agents get the right type of headset for the job so as not to upset the productivity of the agent.

There are, as usual, two schools of thought when it comes to call centre headsets.

Budget entry level headsets – V – High End professional headsets

Budget Call Centre Headsets

There is absolutely nothing wrong with budget headsets, it is a complete myth in our opinion that they won’t last or the sound is not as good. In our experience, many small to medium size contact centres use entry level headsets because they are relatively cheap to replace when they are deliberately damaged or stolen (this happens a lot when there is a lot of staff turnover!)

Streamline ProV – Monaural Call Centre headset

Call centre budget headset


High End professional Call Cetre Headsets

It is true that these headset do tend to be better made, i.e. better plastics used, more robust, as they are designed to be man handled on a daily basis and usually (but not always) the technology used can be specially designed for the job. E.G. Headsets used for softphone call centres and some other IP platforms do tend to require increased amplification and wideband technology is often required to help this.

Streamline ProVX-M Monaural Call Centre headset

Professional Call Centre Headset

Headsets4business are a UK Call Centre headset specialists offering effective advice and consultancy to new and established Call centre managers. Our headsets are tried and tested in small, medium and large scale Contact centres. If you are looking for discount pricing on UK Call Centre headsets, H4B can help, we supply wired and wireless call centre headsets to NHS, MOD, Police, Air force etc Through to small – medium size Call Centres that typically have 5- 25 seats

If you would like any further advice on call centre headset procurement or any other related query, please speak ask for Darren or David on Headsets4business telephone number 0800 644 0424 – we are here to help!

Office headsets UK best office headset

Headsets4business are a UK supplier of all types of office headsets, we stock wired and wireless, office headsets also known as corded and cordless headsets too.

Example of a really good professional office headset

Streamline ProX office headset, Monaural office headset

office headset professional office headset

Cost £79.00 plus VAT

This office headset is:

  1. comfortable to wear all day
  2. works on any desk top phone
  3. noise cancelling microphone
  4. peak protection built in to avoid noise spikes
  5. a really good price
  6. 2 year warranty
  7. is available with RJ11, USB, 2.5mm, 3.5mm and smart cord down leads

Office headsets have changed out of sight  in the last few years. Gone are the days of uncomfortable, heavy and poor sound headsets. They have now been replaced with sleek designs, fantastic sound clarity and transmission ensuring that your office headset does the job it was designed for.

Best office headset?

In our experience, cost is not always the best way of choosing a headset, that is not to say, that some really cheap office headsets are just NOT worth the few pounds paid for them!

Even though the world’s major office headset manufacturers like Plantronics and Jabra create very good products, there are still some lesser known makes which do a great job at a reasonable price for an office headset.

Siemens OpenStage, Which headset?

Show me all the Siemens OpenStage headsets

The latest Siemens OpenStage (Open Stage) IP telephones are feature packed as you would expect from Siemens. As a UK headset supplier, we have taken the time to try and test several headsets on all the Siemens OpenStage IP from major brands like Streamline Pro, Sennheiser phones which are the OpenStage 20, 40, 60 and the 80.

Siemens have thankfully gone for RJ11 standard headset jacks rather than 2.5mm. This allows the headset to take standard headset down cables and so keeps the headset prices to a minimum.

What headsets do we recommend for Siemens OpenStage 20 40 60 80 phones?

As we have tested both wired and wireless for volume, call quality and overall reception, we have several headsets of which all are suitable for the OpenStage phones.

We have broken down the headsets into 2 groups

Wireless or Cordless headsets  for Siemens OpenStage phones
All the wireless headsets are Wideband. As OpenStage have inbuilt EHS or the “Electronic Hook Switch” technology, you can remotely answer the calls with these headsets.

  1. Sennheiser DW Office DECT headset
  2. Sennheiser Pro1 and Pro2 headset
  3. Plantronics Savi 740

Wired or Corded headsets for Siemens OpenStage IP phones

  1. Streamline ProVX
  2. Streamline ProV
  3. Sennheiser SC630

All the headsets are available at headsets4business

Do you have a question regarding OpenStage (Open Stage) compatible headsets? Please telephone us on 0800  644 0424 and we will do our very best to help you.