phones with headsets

August 31st, 2011

There are over 6 million small businesses in the UK and the vast majority rely on basic analogue phones with headsets rather than the more freature rich “digital or IP phone system PABX – IPBX)

At Headsets4business we specialise in phones with headsets for the small home office through to large businesses who have analogue ports on the system and choose to purchase analogue phones, usually because they are cheaper and incorporated into an existing phone system, they can have pretty much the same features but at a much lower cost.

What to look for if you require a business phone with a headset!

First of all, you need to know your own requirements of the phone and the headset, i.e. do you need a headset which is wired or wireless. If you are mainly at your desk, then choose wired, they are cheaper and provide quality sound clarity. If you are in and out of different rooms in your home office or small office and its really mission critical to answer the phone remotely, then choose a wireless headset with a lifter package. This is a simple device which sits under the receiver and lifts the receiver once you press the answer button on your wireless headset. Very simple and very affective. This helps productivity when you are out and about.

The phones on the other hand have usually 3 requirements, 1. display or none display. If you need to see who is calling (Caller ID) etc then choose display but if you are only using the basic phone and headset features (e.g. inbound and outbound telesales) then choose none display phones whic are cheaper.

All analogue business phones must have a dedicated headset port or headset jack if they are to serve you in the most effective way. You can have phones that dont have a dedicated headset port but the only way a headset will work on those, is to unplug the curly cord, discard it and plug the wired headset straight into the phones curly cord port. “Not ideal”

In summary:

to choose business phones with headsets, just think “wired or wireless” headset and “display or none display” phone and choose from our wide selection of phones with headset here

Headsets4business are the UK’s market leader in business analogue phones with headset packages offering a choice of wired and wireless headsets and quality business phones

Phone with headset -Choosing the right combination

August 16th, 2011

Many small business / home business owners require a phone and headset combination to help them with the day to day running of the business. But where do you start?

The best way to work this out is to answer 3 simple questions:

1. Does my phone (telephone) need to be a display model or none display?
“basically if you are not bothered about identifying the caller (caller ID) and just want to make calls via the headset, then choose a basic none display phone with a good quality comfortable noise cancelling headset, if on the other hand, you need Caller ID and more features that use the display like date stamp, call timer, message waiting etc, then choose a display model as they come with a host of features especially designed for small business despite them being an analogue phone.

2. Do I need an answer machine built into the phone?
“this is really useful for small home businesses when you are out and sounds more professional than BT’s basic voice mail service

3. Do I need a wired or wireless headset?
“the benefits are different for different people really because its features and benefits versus the cost!, If you need to move away from your desk while on a call or even be able to answer a call remotely (lifter required or EHS, see * below) then I would recommend wireless. Its a total handsfree solution”

If you are based at your desk all day, then wired will be fine and you will save money as wireless, on the whole, are more expensive.

Wireless start at £99 to £280
Wired £39 – £128

The link below will take you to a complete list of telephones with headsets in both display, none display, wired and wireless headset etc -everything you need !

Telephones with headsets or telephone Headsets4business, the UK’s market leader in headset solutions for business  on 0844 7362 409

*Lifter and EHS explained
A lifter is a small device that lifts your phones receiver and connects a call when you have a wireless headset on, EHS or “electronic hook switch” is found in predominantly high end IP phones which know there is a wireless headset attached and can let you answer the call remotely with out the use of a lifter but in 99% of cases, analogue phones need lifter for remote answering.

regards

Darren Page
Co-founder of Headsets4business.co.uk
Telephone 0844 7362 409

Telephone headsets Phone headsets Free Trial

August 8th, 2011

As the UK’s market leader in headset solutions, Headsets4business want you to be sure you get the right type of headset for your requirements. There is nothing worse than purchasing a product or products that turn out to to be unfit for purpose. That is why we now offer a “try before you buy” Free no obligation telephone headset trial on all our best selling wired and wireless telephone and softphone headsets. Its the easiest way to ensure our customers get what they want.

This short video explains how easy it is to set up your free headset trial today

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If you are a Call Centre manager or IT Manager responsible for setting up a Call Centre, why not take advantage of the Headsets4business Free “No obligation” Call Centre headset trial. As the UK’s market leader in headset solutions, we provide expert knowledge and after sales care from a small call centre up to 500+ agent call centres.

Have a look at this short video introduction for Call Centre Headset Trials

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We offer this service to you ensure you have the right kind of headset, wired or wireless? We are happy to advise you on the best type and model of headset for your particular needs. We provide headsets for every brand and model of desktop and Softphone (PC-USB etc) in the world.

To start your free trial, telephone us on 0844 7362 409

We will ask you:
1. The make and model of the phones you currently use
2. We will advise you on your headset options (completely impartially) telling you the pros and cons of each model and why we think they will be the best solution for you
3. We will get the headsets to you the very next day by secure courier (at our cost)
4. If you are not happy with the headsets in any way, we will pick them up (at our cost) and offer you other models if you so wish.
5. If you are happy with your trial, we will then provide our volume discount pricing structure and guarantee those prices for the next 12 months to ensure ongoing re-orders are not affected by price fluctuations.

So “try before you buy” from the UK’s market leader in headset solutions for business, choose Headsets4business as your Call Centre headset provider on 0844 7362 409

Cisco headsets free headset trial

June 23rd, 2011

headsets4business offer a no obligation free headset trial for Cisco compatible headsets for any Cisco IP phone. Choose a headset from our best selling wired or wireless headset range and we will send it on a “next day” courier service (if you book it before 3pm) and you are welcome to try it for 7 working days. If you like it, buy it, if not, let us know and we will arrange for a courier to pick it up.

As far as we know, we are the only headset supplier doing this without asking for any money up front (as long as you are a registered UK business with a proven address)

As the UK’s market leader in business headset solutions, we will do every thing possible to ensure you get the right headset

Its simple really, just telephone us on 0161 830 6818, tell us the model of your phone, if you would like wired or wireless? and then choose from our expert recommendations – simples!

Free no obligation headset trial for any UK businesses

June 22nd, 2011

At Headsets 4 business we like to push the customer’s satisfaction boundaries to the limit. Offering a 100% satisfaction guarantee and the very popular 4 or more discount were both ways of ensuring our customers are happy but NO!, we decided to go one step further and offer a free no obligation headset trial on our best selling headsets.

Why? Why not! We thought, there is nothing worse than buying something (especially online) receiving it only to find its not what you thought. So “try before you buy” seemed the logical explanation.

As you can imagine we deal with a lot of Call Centres and IT managers who are buying large amounts of wired headsets and wireless headsets over time, they have to be the correct one for there phone system. No obligation trials ensures our customers are happy and content with there purchase.

I am sure some our fellow headset suppliers think we may be mad but as the UK’s market leader in headset solutions it’s the only way to ensure 100% customer satisfaction

Top 5 questions on our free headset trial:

  1. Do I have to pay anything up front (leave credit card information)?
    No. As long as you are a UK business with an official trading address.
  2. How long is your free headset trial?
    Usually 7 working days but longer if the customer needs it. Just ask!
  3. Can I trial any headset?
    We tend to offer for trial, our best selling headsets and the most popular brands and models. In certain cases where a customer only requires 1 headset and it’s a £250+ product, we would have to take a payment up front BUT if you are not happy, you can simply send it back for a complete refund as long as it’s in the original packaging and in a re-saleable condition. 100% satisfaction guarantee.
  4. How many types of headsets can I try?
    In most cases, we think 2 different headsets is sufficient to determine suitability although in large scale business, its not uncommon to send out 7 headset models.
  5. How do I know which headset is right for me to trial?

It is our job, as the market leader in telephone headsets to ensure we talk you through each headset model ensuring 100% compatibility with your phone and only send you a headset which we know from experience will be the correct solution for you.

Please feel free to call us on 0844 7362 409 if you would like to trial a headset or need any information on our products or services.

Streamline Pro Series ProVX-M and ProVX-B headset review

May 19th, 2011

Headset review video for our best selling ProVX-M and ProVX-B wired headset which is the ideal headset for use on IP phones such as Cisco, Nortel, Avaya, Alcatel, Polycom, Snom etc and many more including digital and analogue phones also. I hope this video helps you make the correct choice of wired headset for your particular telephone. thanks for taking the time to watch it and please feel free to call us on 0844 7362 409 (UK) if you have any further questions.

Jabra GN9120 wireless headset review

May 19th, 2011

Short wireless headset review video for the Jabra GN Netcom GN9120 Flexboom wireless headset which covers its features, EHS technology or “electronic hook switch” and basic set up requirements. I hope you find this video review useful and it covers most common questions we are asked when choosing a cordless or wireless headset like the Jabra GN9120 range.

Wireless headset for Cisco IP phone

May 10th, 2011

The Doro HS1910 wireless DECT telephone headset works on all Cisco Unified IP phones including SPA models. This short Cisco wireless headset review video explains why its the ideal cordless wireless headset for your Cisco IP phone

Wireless headset for Nortel T7316 T7316E phone

May 10th, 2011

Looking for a wireless headset for a Nortel T Series phone e.g. T7316, T7316E? We highly recommend the Doro HS1910 wireless headset which offers great value for money just £99 plus VAT and delivery. This short headset review video explains why its the ideal cordless headset for the Nortel T7316 telephone.