Archive for the ‘Call Centre Headsets’ Category

Call Centre Headsets Free Headset Trial

Monday, August 8th, 2011

If you are a Call Centre manager or IT Manager responsible for setting up a Call Centre, why not take advantage of the Headsets4business Free “No obligation” Call Centre headset trial. As the UK’s market leader in headset solutions, we provide expert knowledge and after sales care from a small call centre up to 500+ agent call centres.

Have a look at this short video introduction for Call Centre Headset Trials

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We offer this service to you ensure you have the right kind of headset, wired or wireless? We are happy to advise you on the best type and model of headset for your particular needs. We provide headsets for every brand and model of desktop and Softphone (PC-USB etc) in the world.

To start your free trial, telephone us on 0844 7362 409

We will ask you:
1. The make and model of the phones you currently use
2. We will advise you on your headset options (completely impartially) telling you the pros and cons of each model and why we think they will be the best solution for you
3. We will get the headsets to you the very next day by secure courier (at our cost)
4. If you are not happy with the headsets in any way, we will pick them up (at our cost) and offer you other models if you so wish.
5. If you are happy with your trial, we will then provide our volume discount pricing structure and guarantee those prices for the next 12 months to ensure ongoing re-orders are not affected by price fluctuations.

So “try before you buy” from the UK’s market leader in headset solutions for business, choose Headsets4business as your Call Centre headset provider on 0844 7362 409

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Call centre headset reviews Best headset

Thursday, November 4th, 2010

Call centre headsets need to be up to the job!, if they are too flimsy in construction they will break, if they are too expensive, it becomes a financial budget issue for the Call centre and or IT manager in charge.

Plantronics headsets have long since been the choice of professional Call and Contact centre with the H251 leading the field for many years. That model has now been replaced with the wideband version HW251 and HW251N (the N being noise cancelling) available from our Plantronics Supraplus headsets dept.

All in all a very good headset but over time the price has become an issue in some call centres who are looking for an alternative product which offers the same quality.

Plantronics HW251 telephone headset

The Streamline Pro series is a small but dedicated selection of headsets specifically designed for commercial call and contact centre use backed up by robust construction, very good sound transmission, noise cancelling (up to 80% reduction which is better than Plantronics in our opinion) and last but not least PRICE!!

Starting at just £39 with an RJ11 headset bottom lead for the Streamline ProV Call Centre Headset – Considered an “entry level” headset by some but sales have rocketed due to the cheap price and robust construction, plus its just plug n play

ProV entry level contact and call centre headset

The best selling call and contact centre headset is without doubt the Streamline ProVX-M Call centre headset and the ProVX-B which is also available as an optional binaural headset. The best thing about this headset is the build quality, it works on every phone and comes with noise cancelling and increased transmission for wideband IP (VOIP) users.

The headset comes with a RJ11 bottom lead as standard but also available as USB for softphone and general PC use, 2.5mm and 3.5mm and HIC – HIP -HIS for our Avaya IP customers.

Professional call centre headset ProVX-M from Streamline Pro Series

Headsets4business specialise in all types of commercial headsets, supplying the UK and Europe with a selection of hand picked and tested wireless and wired telephone and softphone headsets.

Please feel free to contact us on 0844 7362 409 if you require any further information on these or any other headset product.

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How to choose a Call Centre Headset

Wednesday, November 3rd, 2010

The UK call centre market continues to go from strength to strength. The Call centre manager’s job is to ensure that there agents get the right type of headset for the job so as not to upset the productivity of the agent.

There are, as usual, two schools of thought when it comes to call centre headsets.

Budget entry level headsets – V – High End professional headsets

Budget Call Centre Headsets

There is absolutely nothing wrong with budget headsets, it is a complete myth in our opinion that they won’t last or the sound is not as good. In our experience, many small to medium size contact centres use entry level headsets because they are relatively cheap to replace when they are deliberately damaged or stolen (this happens a lot when there is a lot of staff turnover!)

Streamline ProV – Monaural Call Centre headset

Call centre budget headset


High End professional Call Cetre Headsets

It is true that these headset do tend to be better made, i.e. better plastics used, more robust, as they are designed to be man handled on a daily basis and usually (but not always) the technology used can be specially designed for the job. E.G. Headsets used for softphone call centres and some other IP platforms do tend to require increased amplification and wideband technology is often required to help this.

Streamline ProVX-M Monaural Call Centre headset

Professional Call Centre Headset


Headsets4business are a UK Call Centre headset specialists offering effective advice and consultancy to new and established Call centre managers. Our headsets are tried and tested in small, medium and large scale Contact centres. If you are looking for discount pricing on UK Call Centre headsets, H4B can help, we supply wired and wireless call centre headsets to NHS, MOD, Police, Air force etc Through to small – medium size Call Centres that typically have 5- 25 seats

If you would like any further advice on call centre headset procurement or any other related query, please speak ask for Darren or David on Headsets4business telephone number 0844 7362 409 – we are here to help!

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