Many small business / home business owners require a phone and headset combination to help them with the day to day running of the business. But where do you start?
The best way to work this out is to answer 3 simple questions:
1. Does my phone (telephone) need to be a display model or none display?
“basically if you are not bothered about identifying the caller (caller ID) and just want to make calls via the headset, then choose a basic none display phone with a good quality comfortable noise cancelling headset, if on the other hand, you need Caller ID and more features that use the display like date stamp, call timer, message waiting etc, then choose a display model as they come with a host of features especially designed for small business despite them being an analogue phone.
2. Do I need an answer machine built into the phone?
“this is really useful for small home businesses when you are out and sounds more professional than BT’s basic voice mail service
3. Do I need a wired or wireless headset?
“the benefits are different for different people really because its features and benefits versus the cost!, If you need to move away from your desk while on a call or even be able to answer a call remotely (lifter required or EHS, see * below) then I would recommend wireless. Its a total handsfree solution”
If you are based at your desk all day, then wired will be fine and you will save money as wireless, on the whole, are more expensive.
Wireless start at £99 to £280
Wired £39 – £128
The link below will take you to a complete list of telephones with headsets in both display, none display, wired and wireless headset etc -everything you need !
Telephones with headsets or telephone Headsets4business, the UK’s market leader in headset solutions for business on 0844 7362 409
*Lifter and EHS explained
A lifter is a small device that lifts your phones receiver and connects a call when you have a wireless headset on, EHS or “electronic hook switch” is found in predominantly high end IP phones which know there is a wireless headset attached and can let you answer the call remotely with out the use of a lifter but in 99% of cases, analogue phones need lifter for remote answering.
Co-founder of Headsets4business.co.uk
Telephone 0844 7362 409