Our wireless headset recommendation for BT Versatility V V8 or V16 system phones is the Doro HS1910 cordless headset which offers great value for money and offers many features found on models at twice the price. This short video explains those features and its compatability with the BT Versatility V8 phones
Wireless headset for BT Versatility V8 phone
May 10th, 2011Connecting a Doro Wireless Headset Lifter part 1
April 19th, 2011Connecting a Doro Wireless Headset Lifter part 2
April 19th, 2011Connecting a wireless headset to a phone without a headset port
April 18th, 2011How to set up a Doro HS1910 wireless headset
April 18th, 2011Call centre headset reviews Best headset
November 4th, 2010Call centre headsets need to be up to the job!, if they are too flimsy in construction they will break, if they are too expensive, it becomes a financial budget issue for the Call centre and or IT manager in charge.
Plantronics headsets have long since been the choice of professional Call and Contact centre with the H251 leading the field for many years. That model has now been replaced with the wideband version HW251 and HW251N (the N being noise cancelling) available from our Plantronics Supraplus headsets dept.
All in all a very good headset but over time the price has become an issue in some call centres who are looking for an alternative product which offers the same quality.
The Streamline Pro series is a small but dedicated selection of headsets specifically designed for commercial call and contact centre use backed up by robust construction, very good sound transmission, noise cancelling (up to 80% reduction which is better than Plantronics in our opinion) and last but not least PRICE!!
Starting at just £39 with an RJ11 headset bottom lead for the Streamline ProV Call Centre Headset – Considered an “entry level” headset by some but sales have rocketed due to the cheap price and robust construction, plus its just plug n play
The best selling call and contact centre headset is without doubt the Streamline ProVX-M Call centre headset and the ProVX-B which is also available as an optional binaural headset. The best thing about this headset is the build quality, it works on every phone and comes with noise cancelling and increased transmission for wideband IP (VOIP) users.
The headset comes with a RJ11 bottom lead as standard but also available as USB for softphone and general PC use, 2.5mm and 3.5mm and HIC – HIP -HIS for our Avaya IP customers.
Headsets4business specialise in all types of commercial headsets, supplying the UK and Europe with a selection of hand picked and tested wireless and wired telephone and softphone headsets.
Please feel free to contact us on 0844 7362 409 if you require any further information on these or any other headset product.
How to choose a Call Centre Headset
November 3rd, 2010The UK call centre market continues to go from strength to strength. The Call centre manager’s job is to ensure that there agents get the right type of headset for the job so as not to upset the productivity of the agent.
There are, as usual, two schools of thought when it comes to call centre headsets.
Budget entry level headsets – V – High End professional headsets
Budget Call Centre Headsets
There is absolutely nothing wrong with budget headsets, it is a complete myth in our opinion that they won’t last or the sound is not as good. In our experience, many small to medium size contact centres use entry level headsets because they are relatively cheap to replace when they are deliberately damaged or stolen (this happens a lot when there is a lot of staff turnover!)
Streamline ProV – Monaural Call Centre headset
High End professional Call Cetre Headsets
It is true that these headset do tend to be better made, i.e. better plastics used, more robust, as they are designed to be man handled on a daily basis and usually (but not always) the technology used can be specially designed for the job. E.G. Headsets used for softphone call centres and some other IP platforms do tend to require increased amplification and wideband technology is often required to help this.
Streamline ProVX-M Monaural Call Centre headset
Headsets4business are a UK Call Centre headset specialists offering effective advice and consultancy to new and established Call centre managers. Our headsets are tried and tested in small, medium and large scale Contact centres. If you are looking for discount pricing on UK Call Centre headsets, H4B can help, we supply wired and wireless call centre headsets to NHS, MOD, Police, Air force etc Through to small – medium size Call Centres that typically have 5- 25 seats
If you would like any further advice on call centre headset procurement or any other related query, please speak ask for Darren or David on Headsets4business telephone number 0844 7362 409 – we are here to help!
Office headsets UK best office headset
August 5th, 2010Headsets4business are a UK supplier of all types of office headsets, we stock wired and wireless, office headsets, also known as corded and cordless headsets too.
Example of a really good professional office headset
Streamline ProX office headset, Monaural office headset
Cost £75.00 plus VAT
This office headset is:
- comfortable to wear all day
- works on any desk top phone
- noise cancelling microphone
- peak protection built in to avoid noise spikes
- a really good price
- 2 year warranty
- is available with RJ11, USB, 2.5mm, 3.5mm and smart cord down leads
Office headsets have changed out of sight in the last few years. Gone are the days of uncomfortable, heavy and poor sound headsets. They have now been replaced with sleek designs, fantastic sound clarity and transmission ensuring that your office headset does the job it was designed for.
Best office headset?
In our experience, cost is not always the best way of choosing a headset, that is not to say, that some really cheap office headsets are just NOT worth the few pounds paid for them!
Even though the world’s major office headset manufacturers like Plantronics and Jabra create very good products, there are still some lesser known makes which do a great job at a reasonable price for an office headset.
Cheap Cisco telephone headsets
June 4th, 2010
Headsets 4 business UK stock a range of Cisco compatible cheap telephone headsets for the following Cisco phone series: Cisco SPA, 7940,7941,7960,7961 series etc, Cisco 7995 7997 and all other models, new and old.
H4B low cost telephone headsets for Cisco phones are part of our Streamline Pro series which are attractively priced against the larger, branded other Cisco compatible headsets like Plantronics and Jabra GN Netcom etc
In most cases, Cisco phones only require RJ11 standard connection leads (with a few exceptions, ring us first if you are unsure) we can also provide Smart Cords (works on 95% of phones and the lesser known 2.5 and 3.5mm headset ports.
H4B provide 3 ranges of headsets suitable for Cisco phones:
Cheap telephone headset for Cisco -Streamline ProV
Entry level,no frills, basic telephone headsets with noise cancelling and quick disconnect, suitable for most casual users.
Mid-Level telephone headsets for Cisco phones
This is the biggest share of the UK headset market as these headsets are highly suited to large SME business, call centres etc and have sufficient design and build quality to ensure you can wear them for long periods at a time with all the features a larger business would need.
High-end telephone headsets
This range of telephone headsets are aimed firmly at the market that knows what they want, headsets incorporating the very latest technology and designed for comfort with high transmission rates and wide band sound for Cisco IP phones.
Please visit www.headsets4business.co.uk for a full and extensive list of Cisco compatible headsets or telephone us on 0844 7362 409 if you are unsure as to the correct type of headset required for your Cisco phone.