Show me all the Softphone headsets
Offering UK softphone reviews of wireless and wired headsets suitable for IP telephony using PC, Laptop etc and Unified Communications. professional headsets are available for Avaya softphone, Cisco softphone and Nortel softphone headsets
Fast diminishing are the days (or so it seams) of the wired desk top business telephone. With the advent of softphone technology, the ability to use a PC based on screen telephone is now fast becoming the preferred choice for large and small UK business. The main benefits speak for themselves really, no hard product outlay (desk phones), the use of IP telephony rather than the traditional PBX, cost savings, easy to use plug n play technology, better reporting, etc the list is endless.
So which headset is the correct softphone headset for your business?
Firstly, a look at the cheap and cheerful headsets, that you see strewn across the internet for £15 to £30 usually. In our experience it will always be about quality NOT quantity, you can not have it both ways. Cheap headsets have there place fixed firmly in the domestic market i.e. Skype and MSN etc rather than the professional office.
Major softphone technology makers like Nortel, Cisco and Avaya (world leaders in so many telecoms related fields) do not recommend so called “cheap headsets”, they choose the professional headsets of Jabra, Plantronics, Sennheiser and Altesys.
Why?
Because they (the headset manufacturers) spend as much time, money and enthusiasm getting products to market which are well made, uses the latest technology, ergonomically designed and provide the customer with a dedicated support network (that usually includes us as well) The whole idea of Unified Communications is for speed, ease of use and greater productivity. So why then use products which often do not reach the same high standards as that of the softphone manufacturers?
The softphone headset reviews
Wired headsets for softphones
The Altesys Opera Light Monauralsoftphone headset
(one ear headset) works via USB as do all softphone headsets, both wireless and wired. It is very well made, robust and extremely light so is ideal when wearing for long periods of time. The Altesys Opera Light is tried and tested in thousands of business. This softphone headset is noise cancelling, optimised for both Microsoft Communicator, works on Nortel, Cisco and Avaya Softphones (and others) and is available in Monaural or Binaural (1ear and 2) and comes with a 2 year full warranty.
Cost is £80 for the Monaural and £90 for the Binaural
The Jabra BIZ 2400 USB Binaural softphone headset
The new BIZ range from Jabra has been designed to replace the GN2000 and GN2100 range of professional headsets, it incorporates the very latest in design and technology with particular emphasis to IP telephony and consequently Softphone use. Recommended for every professional telephone regardless of type (available also for digital, IP or analogue desk phones) this IP dedicated headset has been specifically designed for Softphone and IP telephony.
Cost is £120 for the binaural version of this softphone headset
Wireless headsets for softphones
Plantronics Savi Office 200 wireless softphone headset
The new Savi range from Plantronics has seen quite a shift to a far better (in our opinion) designed and technology led headset with the Savi 200 softphone headset being optimised for Microsoft Office Communicator softphones as well as Cisco, Nortel, and Avaya etc and true wide band sound.
Like all wireless softphone headsets, it has the freedom of wireless and offers great sound quality with good battery life, combine this with a good range, it can not be faulted.
Cost is £220 for the Plantronics Savi office 200
Jabra GN9350E softphone USB headset
Very stylish softphone headset and looks great on any desk, offering wideband sound and voice call clarity second to none, this is a truly great headset. The GN9350E just gets better and better. It has been out for a while now in other guises but this new version has seen the addition of new features and technology that Jabra should be rightly proud of.
All in all, a great headset with a higher end price but one that works so seamlessly with all softphones and wired desk phones alike.
Cost is £220 for the Jabra GN9350E wireless softphone headset
If you are unsure about the correct headset for you, just ring us on 0844 7362 409
