Short wireless headset review video for the Jabra GN Netcom GN9120 Flexboom wireless headset which covers its features, EHS technology or “electronic hook switch” and basic set up requirements. I hope you find this video review useful and it covers most common questions we are asked when choosing a cordless or wireless headset like the Jabra GN9120 range.
Posts Tagged ‘jabra headsets’
Jabra GN9120 wireless headset review
Thursday, May 19th, 2011Office headsets UK best office headset
Thursday, August 5th, 2010Headsets4business are a UK supplier of all types of office headsets, we stock wired and wireless, office headsets, also known as corded and cordless headsets too.
Example of a really good professional office headset
Streamline ProX office headset, Monaural office headset
Cost £75.00 plus VAT
This office headset is:
- comfortable to wear all day
- works on any desk top phone
- noise cancelling microphone
- peak protection built in to avoid noise spikes
- a really good price
- 2 year warranty
- is available with RJ11, USB, 2.5mm, 3.5mm and smart cord down leads
Office headsets have changed out of sight in the last few years. Gone are the days of uncomfortable, heavy and poor sound headsets. They have now been replaced with sleek designs, fantastic sound clarity and transmission ensuring that your office headset does the job it was designed for.
Best office headset?
In our experience, cost is not always the best way of choosing a headset, that is not to say, that some really cheap office headsets are just NOT worth the few pounds paid for them!
Even though the world’s major office headset manufacturers like Plantronics and Jabra create very good products, there are still some lesser known makes which do a great job at a reasonable price for an office headset.
Why choose Jabra wireless headsets
Monday, April 26th, 2010
Show me all the the Jabra wireless cordless headsets
The demand for wireless headsets (or cordless headsets if you prefer) is gathering pace as each month passes. The two “big boys” of wireless headsets are still Jabra (owned by GN Netcom) and Plantronics.
Both businesses are trying to out do each other in the who is best stakes, the true winner is you!, the headset buying public, such is the demand for wireless headsets, that Jabra and Plantronics are creating high end and multi featured cordless headsets that pass all the quality tests and get a big thumbs up from us at Headsets4business.
So Why choose Jabra wireless headsets?,
In our opinion, it comes down to build quality, features and battery life. With the advent of wideband sound comes the requirement to enable this feature into the wireless headset. Jabra do this really well in all models.
Headsets4business UK provide wireless Jabra headsets like the GN9330E, GN9350E and the Jabra Go cordless range of telephone headsets at great prices. Please feel free to contact us with any query you may have regarding Jabra or any other headset on 0844 7362 409
Siemens OpenStage, Which headset?
Thursday, March 11th, 2010
Show me all the Siemens OpenStage headsets
The latest Siemens OpenStage (Open Stage) IP telephones are feature packed as you would expect from Siemens. As a UK headset supplier, we have taken the time to try and test several headsets on all the Siemens OpenStage IP from major brands like Altesys, Jabra and Sennheiser phones which are the OpenStage 20, 40, 60 and the 80.
Siemens have thankfully gone for RJ11 standard headset jacks rather than 2.5mm. This allows the headset to take standard headset down cables and so keeps the headset prices to a minimum.
What headsets do we recommend for Siemens OpenStage 20 40 60 80 phones?
As we have tested both wired and wireless for volume, call quality and overall reception, we have several headsets of which all are suitable for the OpenStage phones.
We have broken down the headsets into 2 groups
Wireless or Cordless headsets for Siemens OpenStage phones
All the wireless headsets are Wideband apart from the GN9120 EHS. As OpenStage have inbuilt EHS or the “Electronic Hook Switch” technology, you can remotely answer the calls with these headsets.
- Sennheiser DW Office DECT headset
- Jabra GN9120 EHS Flex Boom headset
- Jabra GN9350E Wideband headset
- Jabra Go 6470 with Touch Screen
- Jabra Pro 9470 Executive wireless headset
Wired or Corded headsets for Siemens OpenStage IP phones
- Altesys Opera light Monaural XT headset
- Jabra GN2100 monaural headset
- Sennheiser 115 professional headset
All the headsets are available at headsets4business
Do you have a question regarding OpenStage (Open Stage) compatible headsets? Please telephone us on 0844 7362 409 and we will do our very best to help you.
Wireless Cordless headsets for Cisco IP phones
Wednesday, March 10th, 2010
Show me all the Cisco wireless headsets
When choosing a wireless or cordless headset for your Cisco IP phone, please ensure you purchase the correct headset rather than just going on price alone. The main reason for this is that there are many wireless headsets for all types of IP telephones but some are specifically designed for Cisco especially 7942G, 7945G, 7962G, 7965G and 7975G
The following Jabra Wireless Headsets are all tested and co designed with the Cisco’s Developer Network program. Jabra GN Netcom has developed a wide range of Jabra headsets that are integrated with Cisco Unified IP Phones and Cisco Unified Communication platforms.
Why Jabra?
- Jabra wireless headsets support remote call control via the EHS (Electronic Hook Switch) It is known by Cisco as a Headset Hookswitch Control (HHC) (HHC adapter is required for Cisco phones, see * below) enabling the users to answer and end calls.
- This does away with the Headset lifters which have been used up to now to get around this fundamental problem.
- Installation is “Plug n Play” and ensures seamless integration with your Cisco IP phone.
- Ergonomically designed and extremely comfortable to wear during the working day
- They offer true wide band sound and voice clarity (GN9120 is not wideband)
Wireless headset models we recommend for Cisco IP phones as they are all sanctioned by Cisco for use with there IP phones:
Jabra GN9350e wireless headset
Jabra GN9120 Dect EHS Flexboom wireless headset
Jabra GO 6430 OC Noise Blackout wireless headset
Jabra GO 6470 OC Noise Blackout
Jabra Pro 9460 Monaural Flexboom
Jabra Pro 9460 Duo Flex NC (out in July 2010)
Jabra Pro 9470 Monaural Midi
*Jabra HHC Adapters
The Jabra Link HHC Adapter enables remote Headset Hookswitch Control (HHC) with Jabra wireless headsets and Cisco Unified IP Phones. It is a plug-and-play solution that converts from the HHC standard used in Cisco phones to the DHSG standard used in Jabra headsets – and vice versa
Handset-Headset compatibility: 7942G, 7945G, 7962G, 7965G and 7975G. Cisco Unified IP Phone release 8.3(3) will enable the HHC functionality.
Please feel free to contact us on 0844 7362 409 if you need assistance in choosing the correct wireless headset for your Cisco IP phone.
Softphone headsets the best reviews
Monday, March 1st, 2010Show me all the Softphone headsets
Offering UK softphone reviews of wireless and wired headsets suitable for IP telephony using PC, Laptop etc and Unified Communications. professional headsets are available for Avaya softphone, Cisco softphone and Nortel softphone headsets
Fast diminishing are the days (or so it seams) of the wired desk top business telephone. With the advent of softphone technology, the ability to use a PC based on screen telephone is now fast becoming the preferred choice for large and small UK business. The main benefits speak for themselves really, no hard product outlay (desk phones), the use of IP telephony rather than the traditional PBX, cost savings, easy to use plug n play technology, better reporting, etc the list is endless.
So which headset is the correct softphone headset for your business?
Firstly, a look at the cheap and cheerful headsets, that you see strewn across the internet for £15 to £30 usually. In our experience it will always be about quality NOT quantity, you can not have it both ways. Cheap headsets have there place fixed firmly in the domestic market i.e. Skype and MSN etc rather than the professional office.
Major softphone technology makers like Nortel, Cisco and Avaya (world leaders in so many telecoms related fields) do not recommend so called “cheap headsets”, they choose the professional headsets of Jabra, Plantronics, Sennheiser and Altesys.
Why?
Because they (the headset manufacturers) spend as much time, money and enthusiasm getting products to market which are well made, uses the latest technology, ergonomically designed and provide the customer with a dedicated support network (that usually includes us as well) The whole idea of Unified Communications is for speed, ease of use and greater productivity. So why then use products which often do not reach the same high standards as that of the softphone manufacturers?
The softphone headset reviews
Wired headsets for softphones
The Altesys Opera Light Monauralsoftphone headset
(one ear headset) works via USB as do all softphone headsets, both wireless and wired. It is very well made, robust and extremely light so is ideal when wearing for long periods of time. The Altesys Opera Light is tried and tested in thousands of business. This softphone headset is noise cancelling, optimised for both Microsoft Communicator, works on Nortel, Cisco and Avaya Softphones (and others) and is available in Monaural or Binaural (1ear and 2) and comes with a 2 year full warranty.
Cost is £80 for the Monaural and £90 for the Binaural
The Jabra BIZ 2400 USB Binaural softphone headset
The new BIZ range from Jabra has been designed to replace the GN2000 and GN2100 range of professional headsets, it incorporates the very latest in design and technology with particular emphasis to IP telephony and consequently Softphone use. Recommended for every professional telephone regardless of type (available also for digital, IP or analogue desk phones) this IP dedicated headset has been specifically designed for Softphone and IP telephony.
Cost is £120 for the binaural version of this softphone headset
Wireless headsets for softphones
Plantronics Savi Office 200 wireless softphone headset
The new Savi range from Plantronics has seen quite a shift to a far better (in our opinion) designed and technology led headset with the Savi 200 softphone headset being optimised for Microsoft Office Communicator softphones as well as Cisco, Nortel, and Avaya etc and true wide band sound.
Like all wireless softphone headsets, it has the freedom of wireless and offers great sound quality with good battery life, combine this with a good range, it can not be faulted.
Cost is £220 for the Plantronics Savi office 200
Jabra GN9350E softphone USB headset
Very stylish softphone headset and looks great on any desk, offering wideband sound and voice call clarity second to none, this is a truly great headset. The GN9350E just gets better and better. It has been out for a while now in other guises but this new version has seen the addition of new features and technology that Jabra should be rightly proud of.
All in all, a great headset with a higher end price but one that works so seamlessly with all softphones and wired desk phones alike.
Cost is £220 for the Jabra GN9350E wireless softphone headset
If you are unsure about the correct headset for you, just ring us on 0844 7362 409
Telephone headsets Choosing the right headset!
Thursday, February 25th, 2010
Show me all your telephone headsets
Where do you start when searching for the right kind of telephone headset? Wired or wireless telephone headsets, cheap or quality? It can be a mine field if you don’t do the ground work first. The best and simplest way to do this is to answer the following questions in order to ensure you are buying the correct headset for you!
Cost – This is first as the cost affects all the following sections.
Do you have a budget in mind e.g. less than £50 (cheap telephone headsets), £50 + (professional quality office telephone headsets)
Noise Cancelling
Is it noisy where you work, are there people either side of you who you can hear when talking to someone on the phone? All our headsets are noise cancelling and is pretty much standard now across all the major professional headset manufacturers.
Comfort
You get what you pay for in most cases, the cheaper they are, the less attention to build quality and ergonomics (comfort design, call quality etc) goes into the headset. The major telephone headset manufacturers spend millions of pounds on design and technology.
Quality
Does the headset need to last, does it have to be durable and be used on a regular basis, for long periods of time?
One ear or two?
Monaural headsets (one ear) make up over 90% of the market , Binaural (two ear) headsets tend to be used where it is noisey and concentration on the call is essential.
Wired or Wireless
Wired headsets are often less expensive and can offer better sound quality in some headsets. They do not require batteries as they are powered by the phone. They make up about 75% of the headset market.
Wireless headsets are “hands free” allowing you to roam around the office, desk or warehouse etc freely. They are usually more money and connect with all phones via Bluetooth. They require charging on a regular basis as they are powered by a battery, talk time and overall battery life differs from one headset manufacturer to another.
“We will happily show you the different battery life and features of all our Wireless headsets, just ring us”
Connectivity
What are you connecting to?
Make and Model
Firstly we need to know the make and model e.g. Cisco 7960G IP telephone
Analogue or Digital telephone
Wireless or wired is fine, you may need a headset switch or amplifier (see Headset Myths below) if the headset does not have its own dedicated port or jack for the headset. Older phones don’t, newer phones do “as a rule of thumb”
IP telephone
Wireless or Wired is fine but IP handsets usually require increased amplification for better call quality. They often require Wideband headsets that work on a wideband frequency to allow for better call clarity, just tell us your phone model and we can suggest some examples.
PC or Soft phone – you will need a USB headset
Brand
We tend to be creatures of habit where brands are concerned and we often come across the larger businesses that will specify a particular brand and will not shift away from that brand no matter what!
Is this right or wrong?
Well telephone headset technology moves at a swift pace, especially in the top manufacturers like Jabra, Plantronics, Sennheiser and Altesys. They are always trying to develop better call quality, build quality, comfort and to a degree, price!
Our professional opinion is to organise a free trial with a few headsets from us for a week or so, pass them around the staff that will be using them and see what fits. Don’t get too carried away with “But we have always used Plantronics headsets”
Use your own experience, to choose the right headset for your business.
Headset Myths
All telephones have dedicated headset jacks or ports (to plug the headset into)
Wrong, many older phones require you to connect the headset by removing the receiver by taking the curly cord out and plugging the headset directly into the port where the receiver was originally.
“The problem with this is you do not have the use of the receiver and can only hear a call when the headset is being used”
Solution – get a headset handset switch, this sits between the phone and the headset. It allows the use of the headset and receiver by simply pressing either handset or headset but you still have to lift the receiver and place at the side of the phone in order for the headset to work.
Note: The new breed of telephone have dedicated headset ports and even EHS (Electronic Hook Switch) this enables a wireless headset to automatically answer and finish a call remotely, but only if you are using a wireless Bluetooth headset.
More questions? Just ring us on 0844 7362 409 and we will try our very best to ensure you choose a telephone headset that fits your requirements.
Review Jabra GN9350E wireless USB wideband headset
Monday, February 15th, 2010
Show me all the Jabra wireless headsets
Althought the Jabra GN9350 wireless headset has been around for a while, the new jabra GN9350E version is packed full of features and improvements as you would expect from the one of the world leaders in headset design and technology.
The Jabra GN9350E wireless headset’s main strengths are the fact that it is optimised for MOC Microsoft Office Commuincator and so is the ideal candidate for IP telephony (its a wideband headset too!) but it will work on any business desk top phone also!
its light and very comfortable to wear, it has an impressive 300m range which we have tried and as long as you dont have 8ft thick walls, it works great. As one of our best selling headsets along with its partner the lesser spec GN9330E , our review is almost insignificant as the orders speak for themselves.
Consequently we have to give it a well earned 5 star rating!
Buy the Jabra GN9350E wireless headset from headsets4business
Wideband headsets, quality and technology from Jabra and Sennheiser
Monday, February 1st, 2010Take me to the wideband headsets now
As the major headset manufacturers move closer and closer to true HD sound quality, it is well worth a look at the latest wideband headset offerings from Jabra and Sennheiser. True wide band headset sound is, according to the powers at be, is 4,000 Hz but certain headsets like the Jabra GN2000 noise cancelling USB headset provides a massive full frequency response at over 6,500 Hz which ensure a greater call clarity.
What is Wideband and how does it affect headsets?
Simply, when you are using any kind of IP or other Unified Communications telephony platform, then the wideband frequency is required in the headset to ensure that call volume, call quality is transferred across the “etha” as clear as possible.
Existing non wideband (narrow band) headsets do not provide the above quality and so new wide band headsets are now being introduced at a rapid rate from the headset manufacturers. They are available in both wireless and wired wideband headsets and vary in price and quality dependant on the telephones you are connecting to.
Why does the type of phone matter when connecting a wideband headset?
In our experience, some IP telephones seem to be “outside” the normal technology despite the manufacturers telling us otherwise. We have had cases where some IP phones will work better on standard headsets than they do on wideband, so its worth checking with us first! It may save you some money.
What is the cost of a wideband headset?
Costs vary dependant on manufacturer, if it is a one ear (monaural) or two ear (binaural) headset and the features available on each headset but £80 to over £200 would be a fair estimate.
Please take a look at our Wideband Headset departments below, this is separated by manufacturer into the following:
Jabra GN Netcom GN2000 Flex Boom Noise Cancelling GN 2000 Headset and the Ouch Factor
Monday, January 25th, 2010
Ouch! My aching ear! That’s what you hear people saying a lot who have to wear headsets for hours at a time. That’s because many units on the market are not designed for extended wear or for different ear angles. So if you have ever said, “ouch” while wearing a phone headset, it’s time to consider buying a Jabra GN Netcom GN2000 Flex Boom Noise Cancelling GN 2000 Headset.
This headset is like a luxury version of a practical device. It was designed for people who use headsets regularly. Actually, it was designed so people who use headsets regularly could wear them comfortably. That’s important because it eliminates the “ouch” factor.
The Jabra BN Netcom GN2000 has two main features that make it so comfortable to wear all day.
- Large ear cushions made of foam and leatherette
- Gimballed mountings for ear pieces
The gimballed mountings make it possible for the ear cushions to adapt to the wearer’s particular ear shape and angle. If you watch people who are wearing uncomfortable headsets, they are always pushing them forward or back or lifting them up to relieve pressure on their ears. You won’t see them doing those things while wearing the Jabra GN 2000 headset because the ear pieces will move up or down or angle in a way that enables them to sit comfortably on the ears.
So Much More to Love…
There’s a whole lot more to love about this headset then just the earpieces though. For example, the Jabra GN2000 has excellent call clarity. The GN 2000 IP headset works on a frequency response up to 6,800 Hz which is wideband. The GN 2000 will work on telephone systems that are not able to handle wideband telephony.
Do you wonder why a product would have such a long name as Jabra GN Netcom GN200 Flex Boom Noise Cancelling GN 2000 Headset? It’s long because the headset has so many features that deserve notice.
- Flex boom arm
- Noise cancelling technology
- Stereo quality sound
- In line sound controls
- Built strong for extended usage
- Wideband sound
- Easy to use headset
The amazing feature of this headset is its ability to cut off sudden deafening noises. That’s a feature any regular headset wearer will greatly appreciate. The technology that makes this possible is called PeakStop TM technology. Any noise above 118 dB SPL is recognized as a loud noise and is stopped in its tracks.
Plug and Play
Call something a plug-and-play and it means it’s supposed to be easy to install and easy to use. How many times have you thought you were buying plug-and-play technology only to find out you were lied to? Users of this headset system confirm it really is easy to use. That’s good news.
The Jabra GN 2000 Netcom headset has even more features. It has a USB connector, works with Microsoft Windows, has an optional standard microphone, and sound can be adjusted for one ear or two ears.
Reviewers of this headset always point out how perfectly designed it is for a noisy office or call centre. The entire headset system was built for call clarity and that’s why it is so good at eliminating background noises. If you’re looking for a high quality and durable headset then you can’t go wrong buying the Jabra GN Netcom GN2000 Flex Boom Noise Cancelling GN 2000 Headset.