Posts Tagged ‘Telephone Headsets’

Free no obligation headset trial for any UK businesses

Wednesday, June 22nd, 2011

At Headsets 4 business we like to push the customer’s satisfaction boundaries to the limit. Offering a 100% satisfaction guarantee and the very popular 4 or more discount were both ways of ensuring our customers are happy but NO!, we decided to go one step further and offer a free no obligation headset trial on our best selling headsets.

Why? Why not! We thought, there is nothing worse than buying something (especially online) receiving it only to find its not what you thought. So “try before you buy” seemed the logical explanation.

As you can imagine we deal with a lot of Call Centres and IT managers who are buying large amounts of wired headsets and wireless headsets over time, they have to be the correct one for there phone system. No obligation trials ensures our customers are happy and content with there purchase.

I am sure some our fellow headset suppliers think we may be mad but as the UK’s market leader in headset solutions it’s the only way to ensure 100% customer satisfaction

Top 5 questions on our free headset trial:

  1. Do I have to pay anything up front (leave credit card information)?
    No. As long as you are a UK business with an official trading address.
  2. How long is your free headset trial?
    Usually 7 working days but longer if the customer needs it. Just ask!
  3. Can I trial any headset?
    We tend to offer for trial, our best selling headsets and the most popular brands and models. In certain cases where a customer only requires 1 headset and it’s a £250+ product, we would have to take a payment up front BUT if you are not happy, you can simply send it back for a complete refund as long as it’s in the original packaging and in a re-saleable condition. 100% satisfaction guarantee.
  4. How many types of headsets can I try?
    In most cases, we think 2 different headsets is sufficient to determine suitability although in large scale business, its not uncommon to send out 7 headset models.
  5. How do I know which headset is right for me to trial?

It is our job, as the market leader in telephone headsets to ensure we talk you through each headset model ensuring 100% compatibility with your phone and only send you a headset which we know from experience will be the correct solution for you.

Please feel free to call us on 0844 7362 409 if you would like to trial a headset or need any information on our products or services.

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Office headsets UK best office headset

Thursday, August 5th, 2010

Headsets4business are a UK supplier of all types of office headsets, we stock wired and wireless, office headsets, also known as corded and cordless headsets too.

Example of a really good professional office headset

Streamline ProX office headset, Monaural office headset

office headset professional office headset

Cost £75.00 plus VAT

This office headset is:

  1. comfortable to wear all day
  2. works on any desk top phone
  3. noise cancelling microphone
  4. peak protection built in to avoid noise spikes
  5. a really good price
  6. 2 year warranty
  7. is available with RJ11, USB, 2.5mm, 3.5mm and smart cord down leads

Office headsets have changed out of sight  in the last few years. Gone are the days of uncomfortable, heavy and poor sound headsets. They have now been replaced with sleek designs, fantastic sound clarity and transmission ensuring that your office headset does the job it was designed for.

Best office headset?

In our experience, cost is not always the best way of choosing a headset, that is not to say, that some really cheap office headsets are just NOT worth the few pounds paid for them!

Even though the world’s major office headset manufacturers like Plantronics and Jabra create very good products, there are still some lesser known makes which do a great job at a reasonable price for an office headset.

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Posted in office headsets | 5 Comments »

Cheap Cisco telephone headsets

Friday, June 4th, 2010

streamline pro series headset logo

Headsets 4 business UK stock a range of Cisco compatible cheap telephone headsets for the following Cisco phone series: Cisco SPA, 7940,7941,7960,7961 series etc, Cisco 7995 7997 and all other models, new  and old.

H4B low cost telephone headsets for Cisco phones are part of our Streamline Pro series which are attractively priced against the larger, branded other Cisco compatible headsets like Plantronics and Jabra GN Netcom etc

In most cases, Cisco phones only require RJ11 standard connection leads (with a few exceptions, ring us first if you are unsure) we can also provide Smart Cords (works on 95% of phones and the lesser known 2.5 and 3.5mm headset ports.

H4B provide 3 ranges of headsets suitable for Cisco phones:

Cheap telephone headset for Cisco -Streamline ProV
Entry level,no frills, basic telephone headsets with noise cancelling and quick disconnect, suitable for most casual users.

Streamline proV cheap low cost headset

Mid-Level telephone headsets for Cisco phones
This is the biggest share of the UK headset market as these headsets are highly suited to large SME business, call centres etc and have sufficient design and build quality to ensure you can wear them for long periods at a time with all the features a larger business would need.

High-end telephone headsets
This range of telephone headsets are aimed firmly at the market that knows what they want, headsets incorporating the very latest technology and designed for comfort with high transmission rates and wide band sound for Cisco IP phones.

Please visit www.headsets4business.co.uk for a full and extensive list of Cisco compatible headsets or telephone us on 0844 7362 409 if you are unsure as to the correct type of headset required for your Cisco phone.

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The best home office telephone and headset bundle

Tuesday, March 16th, 2010

orchid 800 home office telephone and headset bundle

Show me all the home office headset and telephones packages

read time: 2 minutes

High quality analogue telephone and headset packages or bundles for home and small office use to suit every budget including corded and cordless headsets and feature packed analogue business grade telephones

As more and more people to decide to work from an office at home, the obvious increase in demand for headset and analogue telephone packages is no real surprise. But with so many on the market, which do you choose?

Home office small business analogue telephones

First let us look at the phones, as home phones are not part of a telephone system (Digital or IP) or PBX, you are limited to analogue telephones but don’t worry as these are fine for most small home businesses and are often feature packed (compared to cheap domestic phones) to include features found on professional telephones.

These typically are:

Large capacity for phone book memory e.g. 100
Multiple speed dials

Speakerphone for when it is more practical to be hands free

Dedicated headset port so you can plug n play any headset

Modem socket

LCD display for caller ID etc

A word of warning!

In our opinion and unfortunately experience, we have found at times that the really cheap home office telephones and even headsets can have there draw backs. The main ones being telephone handset buttons (the number keys really) that don’t work 6 months in where they have been used every day and also the actual button numbers coming off or wearing down so you cannot see them. The headsets are often not noise cancelling and have poor quality components – YOU GET WHAT YOU PAY FOR!

What can we do to help?

Well first of all, let’s recommend two home office telephone and headset bundles (one entry level and one top end) that work well, they are tried and tested for being well designed, robust, cost effective and do what they say on the tin!

Orchid 200 Entry level home office telephone + Streamline Value headset

Orchid 200 telephone and headset <a href=

price range: £56.95 + VAT

The Orchid 200 feature analogue home office telephone with a Streamline Value noise cancelling headset is ideal for the small home office that needs the flexibility of a headset and telephone but will not be on it all day and only needs a reliable phone with reasonable features.

Orchid 800 Executive home office feature telephone + Streamline Value headset

Orchid 800 telephone headset bundle

price range: £72.50 + VAT

The Orchid 800 is a high end feature packed home office telephone and headset package that has everything but the kitchen sink with sleek design, hands free, 100 memory, speed dials, LCD display etc, its got the lot. The headset is a wired or corded noise cancelling entry level headset but for home office use it is a great starter to get your business up and running.

Other brands available specialising in home office small office telephones

Orchid

NRX

ATL

Interquartz

BT Converse and Paragon

If you would like any information on alternative headsets, wireless or wired, budget or high end or alternative analogue phones, then please telephone us and we will do our very best to help on 0844 7362 409

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Posted in Headset & Telephone package reviews | 2 Comments »

Telephone headsets Choosing the right headset!

Thursday, February 25th, 2010

Choosing a telephone headset

Show me all your telephone headsets

Where do you start when searching for the right kind of telephone headset? Wired or wireless telephone headsets, cheap or quality? It can be a mine field if you don’t do the ground work first. The best and simplest way to do this is to answer the following questions in order to ensure you are buying the correct headset for you!

Cost – This is first as the cost affects all the following sections.
Do you have a budget in mind e.g. less than £50 (cheap telephone headsets), £50 + (professional quality office telephone headsets)

Noise Cancelling

Is it noisy where you work, are there people either side of you who you can hear when talking to someone on the phone? All our headsets are noise cancelling and is pretty much standard now across all the major professional headset manufacturers.

Comfort

You get what you pay for in most cases, the cheaper they are, the less attention to build quality and ergonomics (comfort design, call quality etc) goes into the headset. The major telephone headset manufacturers spend millions of pounds on design and technology.

Quality

Does the headset need to last, does it have to be durable and be used on a regular basis, for long periods of time?

One ear or two?

Monaural headsets (one ear) make up over 90% of the market , Binaural (two ear) headsets tend to be used where it is noisey and concentration on the call is essential.

Wired or Wireless

Wired headsets are often less expensive and can offer better sound quality in some headsets. They do not require batteries as they are powered by the phone. They make up about 75% of the headset market.

Wireless headsets are “hands free” allowing you to roam around the office, desk or warehouse etc freely. They are usually more money and connect with all phones via Bluetooth. They require charging on a regular basis as they are powered by a battery, talk time and overall battery life differs from one headset manufacturer to another.

“We will happily show you the different battery life and features of all our Wireless headsets, just ring us”

Connectivity

What are you connecting to?

Make and Model
Firstly we need to know the make and model e.g. Cisco 7960G IP telephone

Analogue or Digital telephone

Wireless or wired is fine, you may need a headset switch or amplifier (see Headset Myths below) if the headset does not have its own dedicated port or jack for the headset. Older phones don’t, newer phones do “as a rule of thumb”

IP telephone

Wireless or Wired is fine but IP handsets usually require increased amplification for better call quality. They often require Wideband headsets that work on a wideband frequency to allow for better call clarity, just tell us your phone model and we can suggest some examples.

PC or Soft phone – you will need a USB headset

Brand

We tend to be creatures of habit where brands are concerned and we often come across the larger businesses that will specify a particular brand and will not shift away from that brand no matter what!

Is this right or wrong?

Well telephone headset technology moves at a swift pace, especially in the top manufacturers  like Jabra, Plantronics, Sennheiser and Altesys. They are always trying to develop better call quality, build quality, comfort and to a degree, price!

Our professional opinion is to organise a free trial with a few headsets from us for a week or so, pass them around the staff that will be using them and see what fits. Don’t get too carried away with “But we have always used Plantronics headsets”

Use your own experience, to choose the right headset for your business.

Headset Myths

All telephones have dedicated headset jacks or ports (to plug the headset into)

Wrong, many older phones require you to connect the headset by removing the receiver by taking the curly cord out and plugging the headset directly into the port where the receiver was originally.

“The problem with this is you do not have the use of the receiver and can only hear a call when the headset is being used”

Solution – get a headset handset switch, this sits between the phone and the headset. It allows the use of the headset and receiver by simply pressing either handset or headset but you still have to lift the receiver and place at the side of the phone in order for the headset to work.

Note: The new breed of telephone have dedicated headset ports and even EHS (Electronic Hook Switch) this enables a wireless headset to automatically answer and finish a call remotely, but only if you are using a wireless Bluetooth headset.

More questions? Just ring us on 0844 7362 409 and we will try our very best to ensure you choose a telephone headset that fits your requirements.

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