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Home » Buy a phone » Call Recording for VOIP telephone systems
ProVoice IP call recording, fully featured software based VoIP recording for IP PBX’s and trunks ProVoice IP provides call recording for your existing IP PBX. Using packet sniffing technology ProVoice IP software records and monitors calls without interfering with the IP PBX. This is achieved by monitoring VoIP packets using port mirroring on the data switch connected to theIP PBX. ProVoice IP Capabilities: The software platform gives administrators the ability to select which agents IP recording licenses are assigned to. ProVoice IP Server: Each VoIP packet that goes to and from the PBX is mirrored to the ProVoice IP server. The packets are then reassembled into a recorded call; the file is then encrypted, compressed and stored for future retrieval. ProVoice IP Secure Recording: ProVoice IP records using secure encryption to meet stringent legal and regulatory requirements. This is to ensure that call recordings, once created, cannot be secretly altered or edited. Web Interface: User benefits include being able to securely access the system remotely, with no client install required. There is no need to wait for call lists to download. The filters that can be used to locate a specific call or group of calls include time of day, telephone number, caller, team member or system flag. System Flexibility: Starting at 5 users ProVoice IP is a software solution that can cater for PBX growth and recording requirements. In place is a simple upgrade process that will allow you to expand the recording system as your company grows.
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