best polycom vvx headsets

Best headsets for Polycom VVX IP Phones

Without doubt the most successful brand of IP phone has to be the Polycom VVX series. Polycom have created an extremely well made series of IP phones. And with any new and successful IP phone, smart businesses will be looking to find the best headset for Polycom VVX phones.

So the big question is:
Which are the best headsets for Polycom VVX

OK, so before we get into wired and wireless options of professional & compatible headsets , let’s look at the benefits of what Polycom have achieved when connecting a headset to VVX models.

One of the biggest advantages has to be the “plug and play” simplicity across all the Polycom range when plugging in a wired headset. All Polycom VVX IP phones take a standard RJ 11 square standard headset plug. This makes life really easy as you just plug it in and away you go.

Unlike many other IP phones out there where you have to program the phone to accept the headset in order for it to work so a big tick for Polycom for making it such a simple process .

Top Tip*
When I said a standard RJ11 square type headset plug, I am still referring to a unique type of lead that will only work on certain types of phone (basically, its not the plug, it’s the wiring configuration in the lead)

OK let’s look at:

The top 3 best wired headsets for Polycom VVX series (all models)

The following headsets have been chosen as they have become the best- selling wired headsets for every single model of Polycom IP phones (not just VVX but every series). We let our customers tell us what’s the best!

OK, we have chosen a budget, a mid-range and a higher end VVX compatible headset so it covers pretty much, something for everybody looking for a professional wired noise cancelling headset for their Polycom desk phone.

  1. The Streamline Pro VX series -from £79+VAT
    Streamline ProVX-M professional telephone headset

This is a mid-range wired headset which is very popular in call centre and other noisy environments as it has a superior noise cancelling microphone on the boom. (PS all our headsets a noise cancelling but the Pro VX is at the top of range when it comes to filtering out peripheral noise)

It’s available in both 1 ear & 2 ear versions and has a quick disconnect lead so you can simply add any bottom lead that you require if you decide to change your phone in the future. But VVX models all take the same standard lead. The price includes a free bottom lead worth £15 & a 2 year warranty and free next working day delivery.

  1. The Streamline Pro V – from £59+VAT
    Streamline ProV 1 ear headset with headset cable

The next cab off the rank is the Streamline ProV which is our budget starter headset but make no mistake this is a professional , noise cancelling and again, a very capable headset which can be used in any environment.

This also comes with a free bottom lead quick worth £15 & quick disconnect plug and a 12 month warranty.


  1. The Sennheiser / EPOS SC630 / SC660 – From £120 + VAT

And finally our third choice and best seller has to be the Sennheiser / EPOS SC 630 and SC 660. For those looking for an absolute top notch “all singing all dancing” high quality piece of kit then the Sennheiser / EPOS SC630 SC660 is definitely worth considering. Anyone familiar with the Sennheiser / EPOS brand will know that they are famous for music production microphones used in film and the music industry so there headsets matchup to their impeccable stable of music production microphones etc

All of the above headsets that were recommended are suitable for any environment, noisy Or otherwise & are more than capable of putting up with the rigours of every day working life and guaranteed 100% compatible with every model of Polycom VVX IP telephone.

Best Wireless Headsets For Polycom VVX IP phones

OK, so if wired isn’t your thing and you’re looking for something a little less connected to your desk then why not push the boat out and opt for a wireless headset solution then these 3 wireless headsets will happily work with all the VVX models.

Like the wired headsets above we have chosen these because they have been proven in the field to be of high quality noise cancelling ability, all come with a 2 year warranty & 100% compatible guaranteed with all Polycom VVX phone models.

1. The Sennheiser / EPOS DW office from £166+VAT
sennheiser dw office headset

DW office is our best-selling wireless headset for Polycom IP phones regardless of the model or series because they offer the “best in class” noise cancelling, Omni Directional microphones ensuring that all exterior noise is filtered out so the caller only hears the person wearing the headset.

Our customers tell us that the DW office is without doubt one of the clearest sounding headsets available. It’s only downside that we can think of is it is only available as a one ear version.

Note* (chance to save some more money here…£40 quid actually!)
For a limited period both Sennheiser / EPOS DW Office and DW Pro wireless headsets (see next headset below) are available with a free EHS or “electronic hook switch” which will enable you to remotely answer a call from your headset while you are away from your desk. Sennheiser / EPOS have created a simple plug and play EHS lead compatible with every Polycom VVX phone and it will save you £40 plus VAT –

Staying with Sennheiser / EPOS because they make such good products and are always “cutting edge” when it comes to technology and the latest processes to ensure you get a precise & clear sounding telephone call without the hiss and buzz often associated by other cheaper wireless headsets. (you get what you pay for folks..)

2. The Sennheiser / EPOS DW Pro 1 and Pro 2 from £195 + VAT
Sennheiser / EPOS DW Pro1 and Pro2 Wireless Headset 

As you may have guessed, the DW Pro 1 and Pro 2 are available as both one ear and 2 ear versions or “monaural and binaural” if you want to get technical.

These headsets are very similar to the DW Office and the same industry standard noise cancelling that you would expect from a manufacturer like Sennheiser / EPOS, the only main difference apart from having a 2 year option is the design which comes down to the individual and what they prefer and that my friend is……obviously up to you!

And finally, last but definitely not least is a different brand, yes! – I kid you not!

3. The Jabra 920 wireless headset £168 +VAT

For the last recommended wireless headset for all Polycom VVX models we’ve chosen the Jabra 920 which like the Sennheiser / EPOS models above include excellent noise cancelling 2 year warranty and also EHS compatible like both Sennheiser / EPOS models and very simple to set up on your Polycom VVX IP phone.

The Jabra 920 is available as one ear and 2 ear BUT Jabra don’t have the fantastic free EHS lead worth £40+ VAT that sennheiser have so if Jabra is your thing then you would need to buy the EHS lead seperately.


*Top tip (of the money saving kind…)

Free No Obligation Headset Trials – Or…. Try Before You Buy!

If you’re looking to purchase 4 or more headsets (wired or wireless ) then why not take advantage of our free absolutely no obligation headset trial it’s easy to set up in most cases you can have your wireless headset to try 4 week the next working day delivered by secure courier. our customers tell us its the best way to ensure you get the headset that is the right fit for you!

More information on free trials here – set up your free trial today!

Volume Discount (buy more, save more…)

Headsets4business offer a generous volume discount on 4 or more headsets (wired and wireless) and the quickest way the find out your discount is simply too add 4 or more to your basket and go to the checkout where you will see your new lower price. + free delivery obviously (by secure courier, based on a next working day) If you require more than 20 heeadsets then please call us on 0800 644 0424 or 0161 830 6818 Mon-Fri 9-5pm

Now like most people if you’re just trying to get information on the best products I’m sure you will probably have even more questions.

As you can imagine we get asked the same questions day in day out so why not visit our FAQ page here but don’t worry if you can’t find your answer. Just contact us here.

If you need to find more information from Polycom – visit the official Polycom VVX website here


Sennheiser / EPOS SDW 5000 Review – SDW 5015 & SDW 5016

Sennheiser / EPOS SDW 5000 Review 

Finally, it’s time for the new Sennheiser / EPOS SDW 5000 review. Those clever people at Sennheiser / EPOS have released their latest flagship wireless headset. The Sennheiser / EPOS SDW5000 wireless range is now the new high-tech kid on the block. Currently, it comes as one ear only and in 2 variants: SDW 5016 & SDW 5015

UPDATED: Video Review July 2018

What will the Sennheiser / EPOS SDW series work on?

The Sennheiser / EPOS SDW 5016  – works on PC, Desk & Mobile and the Sennheiser / EPOS SDW 5015 – works on PC & Desk phone only (but it is upgradable – see further down the page)

Sennhesier SDW 516 wireless headset from the Sennheiser / EPOS SDW 5000 review
















The Sennheiser / EPOS SDW 5016 wireless headset? – buy it here!

Note* there are more variants to come in the near future so we will keep you in the loop, as they become available. 

So let’s look at the main contender which is the SDW5016 (see image above)

Sennheiser / EPOS is working on the reliable basis that modern workers now have three things on their desk: 

a PC  

a Desk Phone 

and definitely…. a mobile or smartphone.  

This variation will happily work on all three at the same time and some…… 

Sennheiser / EPOS SDW 515 & SDW 516 connects to PC, desk phones and mobile smart phones







Like most wireless headset manufacturers Sennheiser / EPOS is starting to listen to their customers on what they actually want, rather than what Sennheiser / EPOS think they need.  

Sennheiser / EPOS SDW 5000 Review part 2

Why would you buy a Sennheiser / EPOS SDW 5016 or SDW 5015?

A classic example of that is something as simple as a busy light on the headset to show your colleagues around you that you are on a call. which is now standard on both SDW 5015 and SDW 5016 versions.  if its “red” your busy and “blue, your not!

Busy light on the Sennheiser / EPOS SDW 5000 wireless headset










What wearer positions are on offer?

Like most other high-end wireless headsets Sennheiser / EPOS have covered all three main wearer positions so you get a headband a neckband and over the ear, ear hook which covers just about every personal wearing preference. 

sennhesier SDW 5000 range wireless headset has 3 wearer positions















What else is new that’s actually useful?

Okay so far so good. So let’s get into the nitty-gritty of genuine benefits to the user. Sennheiser / EPOS realises that hot desking is becoming more and more common in normal working environments and have addressed this with a very clever and smart base station. The first is the ability to use any of the SDW 5000 range of headsets on any base station for desk sharing and conferencing. 

You just simply place any headset on a base and it will pair in seconds! 

This also allows a very flexible approach for training people while using these headsets as you can mix and match the type of headset whilst training someone from a single base. 

Sennheiser / EPOS SDW 5000 review - range base station
















Can it be used with any other useful Sennheiser / EPOS product?

Talking of conferencing, Sennheiser / EPOS has also realised that there has been a huge increase in people using their mobile phones for conferencing and have provided the added ability to connect the Sennheiser / EPOS SP 20 speakerphone to plug directly into the new base station. This allows any user to quickly use the whole system as a conferencing solution. 

Softphone flexibility at your fingertips!

Both variations SDW 5015 and SDW 5016 are Skype for business optimised and certified. Again as Sennheiser / EPOS have seen the increase in Skype for business use in all manners of working environments 

The Sennheiser / EPOS SDW 5000 range is UC optimised for the main softphone applications such as Avaya, Cisco & Polycom etc ensuring that all softphone applications are well covered and offering the usual high standard of sound quality that Sennheiser / EPOS is so famous for. 

What’s the call quality like?

Let’s now look at voice quality in the SDW 5000 range. As already mentioned Sennheiser / EPOS is the sound quality specialists when it comes to headsets with their main background firmly entrenched in high-end music production,  so you would expect a very clear and crisp sound quality in any conversation and that is exactly what you get. 

Sennheiser / EPOS has placed two very clever microphones on the end of the boom. This provides best in class noise cancellation again as you would expect from Sennheiser / EPOS and own voice detection where only your voice is amplified and all other exterior voices of noise interruption are filtered out at a much higher level than you would be considered normal. 

Security has been taken to an all new level!

One other area that Sennheiser / EPOS is very eager to advertise is security. It seems these days that every other day there is a breach of security or interception of peoples conversations from various sources. 

Both Sennheiser / EPOS SDW 5015 and SDW 5016 variants have 128 military encryption built-in so all conversations are encrypted and cannot be intercepted. As far as we know this is a first in wireless headset technology and I’m sure, a welcome addition due to the very sensitive nature of certain conversations. 

Do you need a degree to set it up and change settings?

And finally, Sennheiser / EPOS has been very keen to make all settings as simple as possible and have now applied a very simple to use cloud-based application (Pro-Manager) where you can change any personal settings very quickly. We may be getting used to cloud-based applications but again it seems Sennheiser / EPOS are ahead of the race when it comes to creating a high-end, very simple to use a  quality wireless headset. 

Upgrading and future proofing comes as standard

Sennheiser / EPOS are fully aware that everyone’s business requirements & headset requirements change on a regular basis which is why they have provided two variants as already mentioned the 5015 which provides PC and desk phone use only, unlike the 516 which works on pic, desk and mobile but the SDW 5015 still has the ability to be upgraded via a Bluetooth mini USB dongle which simply slots into the side of the base station and provides instant mobile or smart phone use. 

Sennheiser / EPOS SDW 5000 Review part 3

So who are Sennheiser / EPOS aiming the SDW 5000 range at? 

Not surprisingly high-end wireless headset with triple connectivity come at a high-end price. However, Sennheiser / EPOS realises that flexibility in the workplace is going to be worth the initial investment as this is likely to help with productivity in the long run and simply swapping between devices at the touch of a button is surely going to have an appeal. 

Top 5 questions we get asked about the SDW range 

Is it EHS compatible?
Absolutely, like all Sennheiser / EPOS wireless headsets, if you require remote answering while away from your desk & you have an EHS compatible phone then yes!
Ps if you don’t you can also use a lifter to do the same job.

How long is the warranty?
It’s 2 years on a repair or replace basis 

Will the SDW 5016 or SDW 5015 be compatible with my phone, PC and desk phone?
Yes in 95% of cases, it’s just plug n play. 

How does the sennhesier SDW 5016 connect to my mobile?

Can I return the headset if I’m not happy with it?
Absolutely, we have a 30 day “no quibble” returns policy. Just return it in a resaleable condition and with all accessories/original packaging and we will happily refund your money or find you an alternative product – the choice is yours!


Sennheiser / EPOS SDW 5000 “How to” videos (links open Youtube videos)

How to make conference calls on the Sennheiser / EPOS SDW 5015 & SDW 5016

How to transfer calls on the Sennheiser / EPOS SDW 5000 wireless headset

How to handle calls on the SDW 5015 & SDW 5016

How to accept and reject incoming calls
as well as manage multiple calls.

How to connect different devices on the Sennheiser / EPOS SDW 5015 & SDW 5016

How to assemble the headband on the Sennheiser / EPOS SDW 500 range


Show me the products!

Intereseted in the Sennheiser / EPOS SDW 5015 wireless headset? – buy it here!

The Sennheiser / EPOS SDW 5016 wireless headset? – buy it here!