So you were looking for suitable compatible headset for your Polycom VVX 411 IP Phone right?
Well the first thing to make really clear is this IP Phone will accept just about any wired or wireless headset.
The whole of the Polycom vvx series of IP phones have been specifically designed to accept 3 different types of headset (actually its 4 if you have a Polycom vvx 601, see note*)
- wired headsets with a RJ 9 square type plug
- wired USB headsets with a standard USB type A plug
- and wireless dect headsets
note * the fourth one that’s missing and is only for the Polycom vvx 601 IP Phone are Bluetooth headsets. The 601 model is the only model that has the ability to accept a Bluetooth headset.
Don’t get confused here:
Lots of People think all wireless headsets are using Bluetooth technology to wirelessly connect to your vvx 411 Phone, just to clarify that isnt the case. Most wireless professional headsets use DECT technology (exactly the same as a cordless Phone in the home that you can wander down the garden and still not lose a call)
Wired headsets for vvx 411
There are lots of things to consider when choosing a wired headset for your Polycom vvx IP Phone. to the untrained eye they all look the same and have the same RJ 9 square plug at the end but the wiring configuration is different for different brands and models of Phone. if you buy wired headset that has a qd or quick disconnect plug halfway down then you have to insure that it is the correct bottom lead an wiring configuration. Luckily Polycom have chosen the most common type of bottom cable called a U10-P
So if you see a super cheap wired headset with the right kind of Jack on the end it doesn’t necessarily mean it will work on your Polycom vvx 411 IP Phone unless it has U10-P configuration.
It’s worth noting that all our wired headsets for Polycom come with the correct bottom lead, they are noise cancelling and most come with a 2 year re pair or replace warranty
USB compatible headsets for Polycom vvx 411
it’s only relatively recently that Polycom and other major IP Phone brands have started putting in USB connectivity on their IP phones. obviously this offers even more choice when it comes to looking for Polycom compatible headsets.
USB headsets a wired and unlike the qd type mentioned above, configuration is not a problem as they operate a plug and play software which loads the second you plug your USB headsets into your vvx 411 IP Phone.
so what’s the difference between a standard wired headset and a standard USB wired headset and which should you choose?
typically the USB headsets tend to be more competitive on price but don’t have the flexibility of being able to disconnect the bottom section if you ever decide to use your headset on another Phone. whereas with a wired qd type headset you would simply choose the correct bottom lead and swap the USB section out. You could argue that the qd is more future proof.
Wireless DECT headsets for Polycom vvx 411 (some say “cordless” rather than “wireless”)
Where wireless headsets are concerned, this is where Polycom vvx series IP phones really shine as not only are they 100% compatible with every model but also you can add a remote answer capability called “EHS” which stands for electronic hook switch.
Basically, the ability to remotely answer your call via your headset when you are away from your desk. it’s amazing how many People think a wireless headset will do that automatically but if you do require remote answering you will need an EHS lead. these products are optional but really useful if you are away from your desk at regular intervals.
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