Call centre headsets need to be up to the job! If they are too flimsy in construction they will break, if they are too expensive, it becomes a financial budget issue for the Call centre and or IT manager in charge.
Plantronics headsets have long since been the choice of professional Call and Contact centre with the H251 leading the field for many years. That model has now been replaced with the wideband version HW251 and HW251N (the N being noise cancelling) available from our Plantronics Supraplus headsets dept. All in all a very good headset but over time the price has become an issue in some call centres who are looking for an alternative product which offers the same quality.
Call Centre Headsets Reviewed
The Streamline Pro series is a small but dedicated selection of headsets specifically designed for commercial call and contact centre use backed up by robust construction, very good sound transmission, noise cancelling (up to 80% reduction which is better than Plantronics in our opinion) and last but not least PRICE!! Starting at just £50 with an RJ11 headset bottom lead for the
Streamline ProV Call Centre Headset - Considered an "entry level" headset by some but sales have rocketed due to the cheap price and robust construction,plus its just plug n play
The best selling call and contact centre headset is without doubt the Streamline ProVX-M Call centre headset and the ProVX-B which is also available as an optional binaural headset. The best thing about this headset is the build quality, it works on every phone and comes with noise cancelling and increased transmission for wideband IP (VOIP) users. The headset comes with a RJ11 bottom lead as standard but also available as USB for softphone and general PC use, 2.5mm and 3.5mm and HIC - HIP -HIS for our Avaya IP customers.
Headsets4business specialise in all types of commercial headsets, supplying the UK and Europe with a selection of hand picked and tested wireless and wired telephone and softphone headsets. Please feel free to contact us on 0844 7362 409 if you require any further information on these or any other headset product.
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