headsets for Mitel Phones
Mitel Compatible Headsets: Desk Phones, MiCollab & Softphone Solutions
UK businesses using Mitel phone systems—whether desk phones or MiCollab Client softphone—need headsets with guaranteed compatibility, correct cables, and reliable performance. We specialise in Mitel headsets for office workers, remote teams, and hybrid environments with expert guidance, free trials, and UK-based support.
Looking for Mitel headsets? Whether you need wired headsets for Mitel desk phones, USB headsets for MiCollab Client softphone, or wireless DECT solutions, this comprehensive guide covers every option with detailed compatibility information for all Mitel phone models including 5200 series (5220, 5224, 5312, 5320, 5324, 5330, 5340, 5550, 8568), 6900 series (6865i, 6867i, 6869i, 6920, 6930, 6940), and Superset systems. Find compatible wired headsets, DECT wireless headsets, and USB headsets for your specific Mitel phone model.
Quick Navigation
- Mitel Compatibility Challenges
- Our Top Recommendation
- Wired Headsets (Desk Phone)
- 📊 Wired Comparison Table
- USB Headsets for MiCollab Softphone
- 📊 USB Wired Comparison Table
- DECT Wireless Headsets
- 📊 DECT Wireless Comparison Table
- Bluetooth USB Wireless
- 📊 Bluetooth Comparison Table
- Specialized Solutions
- Compatibility By Phone Model
- Cable Compatibility Guide
- Mitel Headset FAQ
🎧 Try Mitel Headsets Free
Not sure which headset works with your Mitel phone? Request a FREE trial and test in your own office environment.
✅ Request Your Free TrialOr call our UK specialists: 0800 644 0424
🎯 The Mitel Compatibility Challenge
Common issues Mitel users face: Buying headsets online only to find they need different cables. Confusion about which wireless headsets support remote answering. Uncertainty about whether older Mitel phones support USB connections. Remote workers unsure which USB headsets work with MiCollab Client softphone. We solve these exact compatibility problems with expert guidance and guaranteed-compatible solutions.
💡 Our #1 Mitel Recommendation for Desk Phones
Most Popular Choice: Streamline ProVX Series
100% compatible with all Mitel desk phones (5200 series, 6900 series, Superset). Includes correct U10-P bottom lead. Available in monaural and binaural versions. Noise-cancelling microphone and comfortable all-day wear. 12-24 month warranty included.
Why it's popular: Proven reliability with thousands of UK businesses, includes correct cable, excellent value, and backed by our free trial service.
Mitel Compatibility Challenges We Solve
🔌 Cable Compatibility Confusion
📱 USB Connection Confusion
💻 MiCollab Softphone Setup
🔄 Hybrid Worker Flexibility
🔌 Wired Headsets for Mitel Desk Phones
⚠️ Compatible with:
✅ ALL Mitel Desk Phones: 5200 series (5220, 5224, 5312, 5320, 5324, 5330, 5340, 5550, 8568), 6900 series (6865i, 6867i, 6869i, 6920, 6930, 6940), Superset series (all models),
Connection: Connects via headset port using bottom lead (U10-P cable included)
💡 When to Choose Wired Headsets for Mitel
- Desk-based roles with minimal movement required
- Budget-conscious purchasing decisions
- Preference for never needing to charge batteries
- Maximum audio reliability with zero connection dropouts
- Simple plug-and-play setup with no pairing needed
- Call centre environments requiring all-day durability
Streamline ProV
- U10-P cable included for Mitel phones
- Monaural and binaural options
- Quick disconnect feature
- Lightweight comfortable design
Streamline ProVX
- Advanced noise-cancelling microphone
- U10-P cable pre-installed
- Available in mono or binaural
- 24-month warranty included
Streamline Blue Response
- Ultra-noise-cancelling technology
- Reinforced cable for durability
- Premium padding for all-day comfort
- Call centre tested reliability
Compare Wired Headsets for Mitel Desk Phones
Side-by-side comparison to help you choose the right wired headset
Streamline ProV
Connection: U10-P included
Wearing Style: Mono/Binaural
Best For: Budget offices
Warranty: 12 months
Key Feature: Essential reliability
Streamline ProVX
Connection: U10-P included
Wearing Style: Mono/Binaural
Best For: Most businesses
Warranty: 24 months
Key Feature: Noise-cancelling
Streamline Blue Response
Connection: U10-P included
Wearing Style: Binaural
Best For: Call centres
Warranty: 24 months
Key Feature: Ultra-durable
💻 USB Headsets for Mitel MiCollab Client Softphone
⚠️ Compatible with:
✅ MiCollab Client softphone on PC/laptop (any Windows or Mac computer)
✅ Mitel 6900 series phones with USB ports (6865i, 6867i, 6869i, 6920, 6930, 6940)
❌ NOT compatible with: Mitel 5200 series (no USB ports), Mitel Superset series (no USB ports)
Connection: USB-A or USB-C directly to PC/laptop or compatible Mitel 6900 phone
🎯 What is MiCollab Client?
Mitel's MiCollab Client is a softphone application that allows remote and mobile workers to access full Mitel phone system features from their PC or laptop. When connected to MiVoice Business or MiVoice Office via secure network, users can make and receive calls as though they were in the office. Features include call recording, custom ringtones, visual voicemail, presence information, and instant messaging - all from your computer.
💡 Why USB Headsets for MiCollab?
- Plug-and-play connectivity to PC/laptop - no desk phone required
- Built-in audio processing optimised for softphone applications
- Call control buttons integrated into headset (answer/hang-up/mute)
- Works seamlessly with MiCollab Client, Microsoft Teams, Zoom, and other UC platforms
- Perfect for remote workers, hybrid offices, and hot-desking environments
Yealink UH42
- USB-A or USB-C connectivity
- Mono or duo wearing styles
- Noise-cancelling microphone
- Microsoft Teams certified
Yealink UH48 ANC
- Active Noise Cancellation (ANC)
- USB-A plug-and-play
- HD voice quality
- Comfortable memory foam ear cushions
Jabra Evolve2 40
- 40mm speakers for rich audio
- USB-A or USB-C versions
- Integrated busylight
- Microsoft Teams certified
Compare USB Wired Headsets for MiCollab
Perfect for remote workers and MiCollab softphone users
Yealink UH42
Connection: USB-A / USB-C
ANC: No
Best For: Budget remote teams
Teams: Certified ✓
Key Feature: Affordable quality
Yealink UH48 ANC
Connection: USB-A
ANC: Yes ✓
Best For: Noisy home offices
Teams: Compatible ✓
Key Feature: Active noise cancel
Jabra Evolve2 40
Connection: USB-A / USB-C
ANC: No (passive)
Best For: All-day comfort
Teams: Certified ✓
Key Feature: 40mm speakers
🔌 USB-A vs USB-C: Which Do I Need for MiCollab?
USB-A: Standard rectangular USB port found on most PCs and laptops. Most common connection type. Compatible with the vast majority of systems.
USB-C: Newer oval-shaped port found on modern laptops (especially MacBooks and Dell XPS). Some headsets come with USB-C options or adapters.
Recommendation: Check which ports your laptop has. USB-A headsets work with 95% of business systems. If you have a newer laptop with only USB-C ports, choose a USB-C model or the headset manufacturer often provides adapters.
📡 DECT Wireless Headsets for Mitel Desk Phones
⚠️ Compatible with:
✅ ALL Mitel Desk Phones: 5200 series, 6900 series, Superset series - all models with headset port
Connection: DECT base station connects to phone's headset port
Remote Answer: Newer 6900 series support EHS for remote answer. Older models need handset lifter for remote answer (optional accessory)
💡 When to Choose DECT Wireless for Mitel
- Need mobility to access files, printers, or colleagues during calls
- Open-plan offices where you move between workstations
- Hot-desking environments with flexible seating
- Multi-floor offices requiring extended range (up to 185m)
- No Wi-Fi interference - dedicated frequency for professional use
- Superior audio quality compared to Bluetooth alternatives
Yealink WH63 E2
- 185m DECT range
- 4 convertible wearing styles
- 10-hour battery life
- Microsoft Teams certified
EPOS IMPACT D 30
- 180m DECT range
- ActiveGard hearing protection
- HD voice wideband audio
- 12-hour talk time
Yealink WH66 Dual
- Connects to desk phone + PC simultaneously
- 180m DECT range
- Microsoft Teams certified
- Hot-swappable battery system
Compare DECT Wireless Headsets for Mitel Desk Phones
Professional wireless freedom for all Mitel desk phones
Yealink WH63 E2
Range: 185m DECT
Battery: 10 hours
Wearing Styles: 4 options
Best For: Value mobility
Key Feature: Convertible design
EPOS IMPACT D 30
Range: 180m DECT
Battery: 12 hours
Wearing Styles: Monaural
Best For: Premium audio
Key Feature: ActiveGard
Yealink WH66 Dual
Range: 180m DECT
Battery: Hot-swappable
Connectivity: Dual device
Best For: Hybrid workers
Key Feature: Phone + PC
📞 Understanding Remote Answer/Hang-up for Mitel Phones
Newer Mitel Models (6900 series): Have USB ports and EHS firmware allowing remote answering with DECT headsets via optional EHS cable.
Older Mitel Models (5200 series, Superset): Don't have built-in EHS support. You can still achieve remote answering using a handset lifter device, which physically lifts the handset when you press the headset button.
All Wireless Headsets: Work with all Mitel desk phones for calls. The EHS/lifter only affects the ability to answer/hang up remotely from the headset button.
🔵 Bluetooth USB Wireless Headsets for MiCollab
⚠️ Compatible with:
✅ MiCollab Client softphone on PC/laptop (via included USB Bluetooth dongle)
✅ Some Mitel 6900 series phones (models with native Bluetooth support)
❌ NOT compatible with: Mitel 5200 series (no Bluetooth), Mitel Superset series (no Bluetooth)
Connection: USB Bluetooth dongle for PC/laptop OR native Bluetooth for compatible phones
💡 When to Choose Bluetooth USB Wireless
- Remote workers using MiCollab who need wireless freedom at home
- Multi-device users (PC + mobile phone connectivity)
- Portable solution - small USB dongle travels with laptop
- Great for hybrid workers moving between offices
- 20-30m range suitable for home offices and small offices
Yealink BH74 Teams
- USB Bluetooth dongle included
- Microsoft Teams certified
- Dual device connectivity
- 24-hour battery life
Yealink BH72 Lite UC
- UC optimised for all platforms
- USB Bluetooth dongle
- Lightweight portable design
- 20-hour battery life
Jabra Evolve2 65 Flex
- Foldable portable design
- Wireless charging pad included
- 37-hour battery life
- Multi-device Bluetooth
Compare Bluetooth USB Wireless Headsets
Wireless freedom for MiCollab and remote workers
Yealink BH74 Teams
Range: 30m Bluetooth
Battery: 24 hours
Certification: Teams ✓
Best For: Teams users
Key Feature: Dual device
Yealink BH72 Lite UC
Range: 30m Bluetooth
Battery: 20 hours
Certification: UC ✓
Best For: All platforms
Key Feature: Lightweight
Jabra Evolve2 65 Flex
Range: 30m Bluetooth
Battery: 37 hours
Certification: UC ✓
Best For: Travelers
Key Feature: Wireless charging
🎧 DECT vs Bluetooth for Wireless: What's the Difference?
DECT Wireless (for desk phones): 150-185m range, no Wi-Fi interference, dedicated frequency, best for office-based workers needing maximum mobility. Works with ALL Mitel desk phones.
Bluetooth USB (for MiCollab/PC): 20-30m range, portable USB dongle, multi-device connectivity to PC and mobile, best for remote/hybrid workers. For MiCollab softphone users only (not older Mitel desk phones).
🎯 Specialized Mitel Solutions
Best for Hybrid Workers
Jabra Evolve2 55
- USB-A and USB-C versions
- Works with MiCollab softphone
- Microsoft Teams certified
- Lightweight comfortable design
Best for Noisy Environments
Jabra Evolve2 85
- Advanced Active Noise Cancellation
- 10-microphone technology
- 37-hour battery life
- USB Bluetooth wireless
Best for Call Centres
Streamline Blue Response
- Ultra-durable call centre construction
- Reinforced cables and joints
- All-day comfort padding
- U10-P cable included for all Mitel desk phones
Best for Executives
EPOS IMPACT 1061T
- Premium materials and finish
- Advanced ANC technology
- Wireless charging stand included
- USB Bluetooth for MiCollab/PC
📱 Compatibility by Mitel Phone Model
Important: Different Mitel phone series support different connection types. Use this guide to ensure you choose compatible headsets.
| Phone Series | Wired (Bottom Lead) | DECT Wireless | USB Direct | Bluetooth |
|---|---|---|---|---|
| 5200 Series (5220, 5224, 5312, 5320, 5324, 5330, 5340, 5550, 8568) |
✅ Yes (U10-P cable) |
✅ Yes (All DECT models) |
❌ No (No USB ports) |
❌ No (No Bluetooth) |
| 6900 Series (6865i, 6867i, 6869i, 6920, 6930, 6940) |
✅ Yes (U10-P cable) |
✅ Yes (All DECT models) |
✅ Yes (Has USB ports) |
✅ Some models (Check specific model) |
| Superset Series (4025, 4125, 4150, 420, 430) |
✅ Yes (U10-P cable) |
✅ Yes (All DECT models) |
❌ No (No USB ports) |
❌ No (No Bluetooth) |
| MiCollab Client (Softphone on PC/Laptop) |
❌ No (Software only) |
❌ No (Software only) |
✅ Yes (USB headsets) |
✅ Yes (Bluetooth USB) |
💡 Quick Reference Guide
- Have a 5200 series or Superset phone? Choose wired with bottom lead OR DECT wireless
- Have a 6900 series phone? All options work - wired, DECT wireless, USB, and some Bluetooth
- Using MiCollab on PC/laptop? Choose USB wired or USB Bluetooth wireless
- Hybrid worker with both? Choose Yealink WH66 Dual (connects to desk phone + PC) or Jabra Evolve2 55 USB
📋 Mitel Cable Compatibility Guide
One of the most common Mitel headset challenges is ensuring you have the correct bottom lead (connection cable). Here's your complete reference guide:
| Headset Brand | Required Cable | Included? | Notes |
|---|---|---|---|
| Streamline Pro | U10-P | ✅ Yes | Pre-installed on all Mitel models |
| Yealink (wired) | Various (model specific) | ✅ Yes | Correct cable included with each model |
| EPOS/Sennheiser | CSTD-01 | ✅ Yes | EPOS-specific Mitel cable |
| Jabra (wired) | GN1200 | ✅ Yes | Smart cord with multiple settings |
| Wireless DECT | None required | N/A | Base station connects to phone |
| USB (for MiCollab) | None required | N/A | Connects directly to PC/laptop |
🔧 Important Notes
- All our Mitel-compatible desk phone headsets include the correct bottom lead
- USB headsets for MiCollab don't need bottom leads - they plug directly into your PC
- Wireless DECT headsets don't need bottom leads - the base station connects to your phone
- Some newer Mitel models (6900 series) also support direct USB connection
❓ Not Sure Which Cable You Need?
If you're uncertain about compatibility, simply call our UK specialists on 0800 644 0424. Tell us your Mitel phone model and we'll confirm the exact headset and cable you need.
Mitel Headset FAQ
Which headsets work with Mitel MiCollab Client softphone?
Any USB headset works with MiCollab Client. We recommend Microsoft Teams-certified or UC-optimised models for best audio quality and call controls. Top choices include Yealink UH48 ANC (wired with ANC), Jabra Evolve2 40 (wired premium), and Jabra Evolve2 65 Flex (wireless). These headsets plug directly into your PC/laptop USB port.
Can I use USB headsets with my Mitel 5330 desk phone?
No. Mitel 5200 series phones (including 5330, 5340, 5324, etc.) do not have USB ports. For these phones, you need wired headsets with bottom leads (U10-P cable) or DECT wireless headsets. USB headsets are only for: (1) MiCollab Client softphone on PC/laptop, or (2) Mitel 6900 series phones which have USB ports.
Can I use one headset for both my Mitel desk phone and MiCollab softphone?
Yes! The Yealink WH66 Dual Workstation connects to both your Mitel desk phone and PC running MiCollab simultaneously. You can switch between desk phone calls and softphone calls with a single button press. This is perfect for hybrid workers.
What is the best wireless headset for Mitel 5324 IP and 5330 IP desk phones?
Both Mitel 5324 IP and 5330 IP work identically with wireless headsets. We recommend DECT wireless headsets such as the EPOS IMPACT D 30 or Yealink WH63 E2 for their 180-185 metre range, all-day battery life, and crystal-clear audio. Note: Do NOT use USB wireless or Bluetooth USB headsets as these phones lack USB ports and Bluetooth.
Which is the best wired headset for Mitel 5340 and 5320 IP phones?
The Streamline ProVX series is our most popular choice. It comes with the correct U10-P bottom lead pre-installed, offers noise-cancelling technology, and is 100% compatible with all Mitel phones (IP and Superset). Available in monaural and binaural versions with 12-24 month warranties.
What headset is compatible with Mitel Superset phones?
All Mitel Superset phones are headset compatible. Most Superset models have a dedicated headset port. Recommended: Streamline ProVX (wired with U10-P cable) or Yealink WH63 E2 (DECT wireless). Note: Superset phones do NOT support USB or Bluetooth headsets - only wired with bottom leads or DECT wireless.
What is the correct bottom lead for Mitel IP phones?
It depends on the headset brand. All our Mitel-compatible headsets include the correct cable: Streamline Pro uses U10-P cable, EPOS uses CSTD-01 cable, Jabra uses GN1200 smart cord. All cables come included with our Mitel-compatible headsets. If unsure, call us on 0800 644 0424.
Are Mitel IP phones EHS (electronic hook switch) compatible?
Newer Mitel 6900 series phones have USB ports allowing remote answering via DECT wireless headsets with optional EHS cables. Older models (Mitel 5200 series, Superset series) do not have EHS firmware, but you can achieve remote answer/hang-up using a handset lifter accessory.
What's the difference between DECT and Bluetooth wireless headsets for Mitel?
DECT (for desk phones): 180-185m range, no Wi-Fi interference, works with ALL Mitel desk phones, best for office-based workers. Bluetooth USB (for MiCollab/PC): 20-30m range, portable USB dongle, multi-device connectivity, best for remote/hybrid workers using MiCollab softphone. Important: Bluetooth USB headsets do NOT work with Mitel 5200 series or Superset phones (no Bluetooth support).
Can I try before I buy?
Yes! We offer a free, no-obligation trial service for businesses. You can test up to 3 different models in your actual office environment with your Mitel phones before making a decision. Request your free trial here or call 0800 644 0424.
Do you offer volume discounts for bulk orders?
Yes, generous volume discounts are available for businesses purchasing multiple headsets. Contact our team on 0800 644 0424 or email sales@headsets4business.co.uk to discuss bulk pricing.
🇬🇧 Why Choose Headsets 4 Business for Mitel?
- Guaranteed Compatibility: All headsets include the correct cables for your Mitel phone
- Free Expert Consultation: Call 0800 644 0424 to discuss your specific Mitel model
- Free Trial Service: Test headsets in your office before purchasing
- UK-Based Support: Technical assistance when you need it
- Volume Discounts: Special pricing for bulk orders
- 12-24 Month Warranties: Long-term reliability on all products
Questions about Mitel compatibility? Call our UK specialists on 0800 644 0424 or email us for personalised headset recommendations.
All prices include VAT. Mitel-compatible headsets available for next-day delivery across the UK. For current pricing and bulk discounts, contact our headset specialists on 0800 644 0424.
