EPOS Headsets, Speakerphones & Conferencing UK

Quick Navigation: About EPOS IMPACT Series ADAPT Series EXPAND Series Compare All Decision Guide Why Choose EPOS? FAQ Guides & Reviews

EPOS Headsets UK – IMPACT, ADAPT & EXPAND Series

Headsets4business provide the complete range of EPOS headsets and conference speakerphones for business, NHS, Local Government and hybrid working across the UK. As a trusted supplier to hundreds of UK healthcare trusts, medical centres, local Government and 1000's of business customers, we offer truly impartial advice, competitive pricing, and free trials on all major EPOS ranges. Whether you need clear calls in a busy office, reliable Teams connectivity, or portable conferencing, the EPOS range has you covered.

Our customers tell us the biggest 2 problems are noise reduction and compatibility issues. EPOS & H4B can help!

Official EPOS partner for UK business and NHS
Public Sector discounts/volume discounts
Certified for Microsoft Teams, Zoom, and all leading UC platforms
Expert advice and fast delivery across London, Manchester, Birmingham, Northern Ireland & UK-wide

500+ UK NHS Trusts, Medical Centres, University Hospitals, Local Government

10,000+ UK Business Customers

4.8/5 Customer Rating

30 Day Returns Free No Obligation Product Trials

About EPOS

EPOS is a leading brand in professional audio—born from the legacy of Sennheiser Communications (most people have heard of Sennheiser). Specialising in business headsets and conferencing, EPOS delivers cutting-edge audio, Danish engineering, and exceptional reliability. UK customers benefit from specialist support, NHS expertise, and next-day delivery options.

View all EPOS headsets & products

EPOS IMPACT Headsets UK - Call Centre & Office Series

EPOS IMPACT Series – Purpose-built for UK call centres, customer service teams, and intensive office environments. Features revolutionary BrainAdapt™ technology that reduces cognitive load by up to 40%, keeping agents focused and comfortable during the longest shifts. Trusted by major UK banks, NHS patient booking centres, and leading insurance companies for superior customer service delivery.

🏢 Need detailed IMPACT guidance for call centres?

We've created a comprehensive guide specifically for call centre managers and customer service teams. Compare all IMPACT models, understand BrainAdapt™ technology benefits, explore agent comfort solutions, and see real UK call centre scenarios. Perfect for choosing the right IMPACT headset for your team's productivity.

Complete Call Centre Headset Guide → Shop IMPACT Series

IMPACT Series Overview:

BrainAdapt™ technology that reduces cognitive load by up to 40%, keeping agents focused and comfortable during the longest shifts.
All-day comfort design - ultra-lightweight with memory foam for 8+ hour shifts
Hybrid Active Noise Cancellation blocks busy office distractions and improves call quality
Microsoft Teams certified models with dedicated collaboration buttons
Range from £50-£300 covering entry-level to premium call centre needs

Call centre managers typically choose IMPACT headsets for intensive customer service environments, while mobile professionals may prefer ADAPT models for flexibility and portability.

For detailed model comparisons, see our IMPACT 1000 vs 800 series comparison guide or read our IMPACT 100 MS review for the best entry-level option.

EPOS ADAPT Headsets UK - Hybrid & Mobile Working Series

EPOS ADAPT Series – Engineered specifically for the 4.5 million UK hybrid workers who need seamless connectivity between home, office, and mobile environments. Features industry-leading 30+ hour battery life, instant multi-device switching, and professional ANC technology. Certified for all major UK video platforms including Teams, Zoom, and Google Meet.

🎯 Need detailed ADAPT guidance for hybrid work?

We've created a comprehensive guide specifically for hybrid workers comparing all ADAPT models, home office setup tips, commuting scenarios, and real-world use cases. Perfect for choosing the right ADAPT headset for your flexible work style.

Complete Hybrid Work Headset Guide → Shop ADAPT Series

ADAPT Series Overview:

Wireless models with ANC for noise reduction on the go (ADAPT 360, 560, 660)
Wired USB models for desk-based hybrid work with multiple device connectivity
Multi-device pairing - laptop + mobile simultaneously connected
Travel-friendly designs perfect for London commuters and mobile professionals
30-39 hour battery life eliminates charging anxiety during long work days

Hybrid workers may prefer ADAPT headsets for portability and multi-device flexibility, while full-time office staff often choose IMPACT models for all-day desk comfort and call centre features.

EPOS EXPAND Series – Conference Phones UK

EPOS EXPAND is a dedicated range of conference speakerphones—perfect for huddle rooms, NHS meeting spaces, and remote teams across the UK.

🎤 Need detailed EXPAND guidance for meeting rooms?

We've created a comprehensive guide specifically for meeting room managers and conference organizers. Compare all EXPAND models, understand room capacity requirements, explore setup solutions, and see real UK meeting room scenarios. Perfect for choosing the right EXPAND speakerphone for your conferencing needs.

Complete Conference Phone Guide → Shop EXPAND Series

EXPAND Series Overview:

360° beamforming microphones capture voices from all directions
Plug-and-play setup - USB and Bluetooth connectivity in seconds
Microsoft Teams & Zoom certified for seamless UC integration
Portable designs perfect for flexible meeting spaces and hot-desking
Room capacity from 1-32 people covering huddle rooms to large boardrooms

Shop EPOS EXPAND Speakerphones →

Real-World EPOS Applications

NHS Contact Centre

IMPACT 1060, 1061 & 1061T come with ANC reduces background noise by 90%, crucial for patient booking systems and emergency call handling or any noisy area.

Hybrid Insurance Team

ADAPT 661 switches between laptop and mobile seamlessly during client calls, with 30-hour battery life

NHS Training/Meeting Room

EXPAND 80T handles up to 32 participants in medical training sessions with crystal-clear audio (would require microphone expansion pack)

Legal Sector

IMPACT 800, 1000 series provides all-day comfort for solicitors during lengthy client consultations. We recommend the 860 and 1061T

Which EPOS Series is Right for You?

Choose IMPACT if:

You work in a call centre
You need all-day wearing comfort
Noise cancellation is critical
You're primarily desk-based
You need BrainAdapt™ technology
Budget ranges £45-£295

→ Complete Call Centre Guide

Choose ADAPT if:

You work hybrid/remote
You need portability
You switch between devices
You travel frequently
You need long battery life
You want multi-device pairing

→ Complete Hybrid Work Guide

Choose EXPAND if:

You run team meetings
You need conference calls
You have meeting rooms
You want plug-and-play
You need multi-user support

→ Complete Conference Phone Guide

Top Tip*A word about EPOS Connect:
This free to download software will ensure your headsets are bang up to date with firmware, software updates and offers granular controls over many features. Its available on Windows, MAC, Android & Apple Visit the official download page

EPOS Headset Series Comparison

Series	Best For	Connection	Main Features	Price Range
IMPACT	Call Centres, Customer Service, NHS admin	USB-A/C, Bluetooth	BrainAdapt™, ANC, All-day comfort, Teams-certified	£45–£300
ADAPT	Hybrid, Mobile, WFH, Remote workers	USB-A/C, Bluetooth, 3.5mm	ANC, Portable, Multi-device pairing, 30+ hr battery	£65–£295
EXPAND	Conferencing, NHS, Teams, boardrooms	USB, Bluetooth	Portable, Plug & Play, Multi-user	£137–£860

EPOS Headsets by Industry

NHS & Healthcare

IMPACT 1000 Series for patient booking, EXPAND for clinical meetings, ADAPT for Call Centres, Admin healthcare workers

Call Centres

IMPACT 100 + 400 Series for customer service excellence, BrainAdapt™ technology reduces fatigue

Legal Firms

We recommend any of the IMPACT 1000 series with ANC (Active noise cancellation) for confidential client calls, & EXPAND Speakerphones for boardroom meetings

Financial Services

ADAPT 661 for hybrid trading desks, IMPACT 800 for compliance teams/customer support

Why Choose EPOS?

Trusted by UK businesses and the NHS (call centre, admin, medical centres)
Industry-leading technology: BrainAdapt™, ActiveGard, hybrid ANC
Certified for Microsoft Teams & UC platforms
Free trials and expert advice for NHS & business
Fast delivery and full UK warranty support
Specialist support for London, Manchester, Birmingham & nationwide

Try EPOS free →

Frequently Asked Questions about EPOS Headsets

What's the difference between EPOS IMPACT, ADAPT and EXPAND?

IMPACT is specifically aimed at call centres and intensive office use, ADAPT is for mobile/hybrid users, and EXPAND covers conferencing speakerphones for meetings.

Are EPOS headsets Microsoft Teams certified?

Yes. Most models are fully certified for Teams and Zoom—perfect for UK business and NHS remote work.

Can I get a free NHS trial of EPOS headsets?

Yes, we offer free, no-obligation trials for NHS and business customers. Request your trial here.

What is EPOS BrainAdapt™ technology?

BrainAdapt™ uses adaptive audio and ANC to reduce listening fatigue and improve clarity, especially in busy call centres and offices.

Do EPOS headsets work with desk phones, mobiles and PCs?

Yes, with multiple connection options: USB-A, USB-C, Bluetooth and 3.5mm (model dependent).

Which EPOS headset is best for call centre work?

IMPACT series is designed specifically for call centres. For detailed recommendations, visit our Complete Call Centre Headset Guide with BrainAdapt™ technology and agent comfort solutions.

Which EPOS headset is best for hybrid working?

ADAPT series is designed specifically for hybrid workers. For detailed recommendations, visit our Complete Hybrid Work Headset Guide with model comparisons and setup tips.

Which EPOS speakerphone is best for meeting rooms?

EXPAND series is designed specifically for conference rooms and meetings. For detailed recommendations, visit our Complete Conference Phone Guide with room capacity guidance and setup solutions.

Do you deliver EPOS headsets nationwide?

Yes, we offer next-day delivery across the UK including London, Manchester, Birmingham, and all major cities.

We have even more answers on our EPOS FAQ Page

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