Complete comparison guide between EPOS and Yealink professional headsets and conferencing solutions for UK businesses in 2025/2026. From call centres to hybrid workforces, discover which brand offers the best value, features, and reliability for your specific needs.
P.S. If you can't find the right solution for you - then contact us
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EPOS vs Yealink: Which Brand Is Best in 2025?
When it comes to professional headsets and conferencing solutions, EPOS and Yealink are two of the most trusted names for UK businesses.
EPOS (formerly Sennheiser Communications) is known for premium sound quality, robust design, and enterprise-grade reliability.
Yealink has quickly become a strong competitor, offering innovative features at more competitive prices, and like EPOS, Yealink have a portfolio of products that are highly suited to the NHS and UK Government.
This guide compares them head-to-head so you can choose the right solution for your call centre, hybrid workforce, or meeting room in 2025.
At a Glance: EPOS vs Yealink Brand Comparison
This quick comparison highlights the key differences between EPOS headsets and Yealink headsets for UK businesses — covering price, technology, wireless options, and best use cases.
| Feature / Category | EPOS | Yealink |
|---|---|---|
| Brand Heritage | Decades of audio engineering (Sennheiser legacy) | Global UC leader (especially VoIP Phones, fast adoption in UK businesses) |
| Price Positioning | Mid Range to Premium pricing across most models | Competitive, often lower at similar spec |
| Best For | Call centres, enterprise buyers, brand loyalists | SMEs, NHS/Gov, value-driven businesses |
| Flagship Tech | BrainAdapt™ – adaptive ANC, reduced fatigue | Acoustic Shield™ – AI microphone noise filtering (ANC also) |
| Wireless Options | IMPACT 1000, SDW 5000, ADAPT ANC | BH Series (Bluetooth), WH Workstations (DECT + base) |
| Conference Solutions | EXPAND speakerphones (Expand 30, 80) | CP/SP Series (CP700, CP900, CP965) |
| Public Sector Approval | NHS & UK Gov supplier | NHS & UK Gov supplier |
| Model | Battery Life | Teams Certified | Best Use Case |
|---|---|---|---|
| EPOS IMPACT 1061T | ~20 hrs | ✅ | Call centres / professional offices |
| Yealink BH76 Plus | 35 hrs | ✅ | Hybrid workers, mobile professionals |
| Yealink WH66 Dual | 14 hrs | ✅ | Multi-device professionals |
| Model | Battery Life | ANC Strength | Best Use Case |
|---|---|---|---|
| EPOS ADAPT 661 | 30 hrs | High | Executives, frequent travellers |
| Jabra Evolve2 85 (benchmark) | 37 hrs | Very High | Premium office / exec environments |
| Model | Connectivity | Teams Certified | Best Use Case |
|---|---|---|---|
| EPOS IMPACT 860T ANC | USB-A / USB-C | ✅ | All-day office use, fatigue reduction |
| Streamline ProV2 | USB + QD | ✅ | Budget-friendly call centre solution |
| Yealink UH37 | USB-A / USB-C | ✅ | Affordable hybrid / WFH option |
Series vs Series: Direct Comparisons
EPOS Impact vs Yealink BH Series (Call Centre / Office)
EPOS Impact Series: DECT wireless and wired USB headsets, Microsoft Teams-certified.
Yealink BH Series: Bluetooth business headsets (BH72, BH76) with ANC and Acoustic Shield.
EPOS Adapt vs Yealink UH Series (Hybrid / Mobile)
EPOS Adapt Series: Bluetooth ANC headsets like Adapt 660/661.
Yealink UH Series: USB wired headsets (UH34, UH37, UH42, UH48 ANC).
EPOS Expand vs Yealink CP & WH Workstations (Conferencing)
EPOS Expand Series: Portable and room speakerphones.
Yealink CP Series: CP700, CP900, CP965 conference phones.
Yealink WH66/WH67 Workstations: DECT wireless with touchscreen bases.
Note* Even though (realistically, this is a headset, it also doubles as a speakerphone. Ideal for 1-2 people (after that you will need to check out the other options)
Price Bracket Match ups
Best Headsets Under £100 (Wired Office)
EPOS: Impact 860T ANC USB, Impact 100, Impact 460T.
Yealink: UH34, UH37, UH48 ANC.
Best Wireless Headsets £100–£200
EPOS: Impact 1060T (image above), Impact D30 ML, Impact DW Office.
Yealink: BH72 Teams with charger,(image above) BH76 Plus Teams, WH64 DECT, BH71 Workstation Pro.
Flagship Models £200+
EPOS: Impact SDW 5066,(image above) Impact 1061T w/ stand, Adapt 661 ANC.
Yealink: WH66 Dual Teams Workstation, WH66 Mono, WH67 Convertible.
Technology Face-Off: BrainAdapt vs Acoustic Shield
EPOS BrainAdapt™: Adaptive ANC + EPOS AI beamforming microphones, designed to reduce fatigue in long calls.
Yealink Acoustic Shield™: Multi-mic array + AI processing, suppressing background noise to isolate the speaker's voice.
Wireless Technology:
Top Tip* If distance from your desk (i.e. headset range) is important then choose DECT every time as you will get 150m min. Bluetooth is getting better but range is far more limited.
EPOS DECT range up to 180m (e.g. SDW 5000).
Yealink mixes *DECT up to 150m (e.g. WH64 *image above) with Bluetooth (BH series).
Software & Management:
EPOS Connect
(ensures up to date firmware/software)
EPOS Manager (IT deployment tool).
Yealink USB Connect + YMCS cloud management.
(manage headsets,webcams & speakerphones)
Use Case Scenarios
NHS & Government Buyers: EPOS vs Yealink
Both EPOS and Yealink are approved for use in NHS and UK Government Sectors.
EPOS = established choice in public sector.
Yealink = premium features at competitive cost, attractive for bulk deployments in NHS call centres & council offices.
👉 Contact us for NHS/Government pricing.
Pros & Cons: EPOS vs Yealink Summary
Where EPOS Wins:
- Legacy brand with deep DECT portfolio
- Premium sound and build quality
- Established Technology & Design
- Well established in NHS/UK Gov
Where Yealink Wins:
- Competitive pricing at same (or similar) spec
- Workstation bases (WH66/WH67) with touchscreen + built-in speakerphone
- Established worldwide for high tech VoIP desk phones (now Headsets)
- Public sector discounts on all models (see contact us above)
FAQs: EPOS vs Yealink Headsets (2025 Edition)
Q: Is EPOS or Yealink better for call centres?
A: EPOS dominates in DECT wireless, but Yealink BH76 offers ANC + Teams certification at lower cost. Its subjective & both offer a wide range of wired/wireless solutions for Call Centres.
Q: Do Yealink headsets work with Microsoft Teams like EPOS?
A: Yes — both brands are Teams-certified across wired, wireless, and conference models.
Q: Which is cheaper: EPOS or Yealink?
A: Typically Yealink headsets are anything from 20–40% cheaper at the same feature level.
Q: Are Yealink headsets NHS and Government approved?
A: Yes — both brands are used extensively in NHS & Government sectors.
Conclusion: Choosing the Right Headset for Your UK Business
Both EPOS and Yealink deliver enterprise-grade solutions for UK businesses in 2025. Its a very subjective thing when trying to compare headsets that share the same technology. It comes down to: Will it solve your problem? (noise, compatibility etc) Can you afford the investment?
Choose EPOS if you prefer the heritage and reliability of a long-established premium brand.
Choose Yealink if you want premium quality at a more competitive price, or need innovative workstation bases.
Ready to Compare Models?
Explore our comprehensive brand collections and find the perfect headset solution for your business needs.
Explore More Yealink Guides
- Yealink UH Series – USB Headsets Guide
- Yealink BH Series – Bluetooth/Hybrid Guide
- Yealink WH Series – DECT Wireless Guide
