Refund policy

Refunds

100% Satisfaction Guarantee

We are so confident you will love our headsets, we offer a no hassle returns policy. If you are not happy with your purchase in any way you can return it within 10 days of receiving the item(s) for a full refund or exchange.

All we ask is the item(s) are returned “complete” including all literature, spares and accessories and in the original packaging in a resalable condition.

We will deliver products in accordance with your order. We make every effort to deliver the products within the expected timetable, however delays are sometimes inevitable due to unforeseen circumstances. We shall have no liability to you for any failure or delay in supply or delivery or for any damage or defect to products supplied or delivered hereunder that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes).

If you have notified us of a problem with the products, we will either replace or repair any products that are damaged or defective upon delivery under the respective warranty terms and conditions.

We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the products.
In any cases, we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. This does not affect your statutory rights as a consumer, nor is it intended to exclude our liability to you for fraudulent misrepresentation or for death or personal injury resulting from our negligence.

Returns address:
Headsets4business Returns
1 Sandy lane
Winterley
Sandbach
Cheshire
CW11 4RH
Tel: 0161 830 6818