So excited to chat with you about the new JPL ICON headset series—proper little game-changers for anyone who’s looking for crystal-clear calls and getting stuff done without fuss. If you’re on the hunt for a wired headset that’s dead easy to use, comfy as your favourite slippers, and won’t let you down when you’re in the thick of it, you’re in the right place.
I’m gonna walk you through the range, share what’s what, and help you pick the best JPL ICON for your setup—whether you’re on a PC, Microsoft Teams, or a good old desk phone.
So, What’s the Buzz with JPL ICON Headsets?
JPL’s new range is all about giving you choice without the fuss. These headsets are designed for business—think call centres (or "Contact Centres") if you prefer?, customer support, and anyone who spends half their life on calls. They’re not just functional; they’re smart bits of kit that look the part and feel great to wear. And the best bit? You don’t need to be a tech whizz to get them up and running.
So.......Let’s see what’s on offer.
The JPL ICON Range: What’s Out There?
There’s a JPL ICON for pretty much any setup you can think of. Here’s the lowdown on the main models you’ll find at Headsets4Business:
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JPL ICON 110 UB3 USB Wired Headset: This is your classic USB headset—plug it in, and you’re good to go. Perfect for anyone using softphones or computers for calls plus a choice of usb-a or usb-c.
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JPL ICON 110 PB USB Wired Headset with QD: Same great sound, but with a quick-disconnect cable. Handy if you need to move around or swap devices fast (desk phone etc).
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JPL ICON 100 PBX Over-Ear Binaural Headset with QD: Over-ear, both sides, and a quick-disconnect cable. Ideal if you want to block out distractions and focus on the call. Budget friendly option!
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JPL ICON 120 UB4 USB-A USB-C Headset (MS Teams): This one’s a bit fancy—works with both USB-A and USB-C, and it’s certified for Microsoft Teams. If you’re all about Teams, this is your best mate, a truly professional headset.
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JPL ICON 120 PB/120 PM Professional Headset with QD: Another over-ear, binaural option with quick-disconnect for use on multiple devices, offers great noise cancellation too!.
P.S. Its worth noting the ICON 120 UB4 USB versions are compatible with:
Now, let’s get stuck into what makes these headsets special.
Why Choose a JPL ICON Headset?
Comfort: Like Wearing a Cloud
Nobody wants a headset that feels like a vice after half an hour. JPL ICON headsets are designed with thick, cushy ear pads and an adjustable headband that actually stays put. You can wear them all day without issue.
Sound Quality: Crystal Clear, No Noise!
These headsets are packed with tech to make sure you hear—and are heard—loud and clear. Noise-cancelling mics cut out background racket, so you don’t have to worry about the office banter or the dog barking in the background if your pretending to work from home. The speakers are spot-on, too—no tinny rubbish here.
Plug and Play: No Faff, No Drama
Most of the range is plug-and-play, so you can get set up in seconds. The USB models like the JPL ICON 110 UB3 and JPL ICON 120 UB4 just need a quick plug into your computer, and you’re sorted. The quick-disconnect (QD) options, like the JPL ICON 110 PB and JPL ICON 120 PB/PM, let you plug in any compatible bottom lead for use on desk phone, mobile or dect cordless etc.
Durability: Built to Last
JPL ICON headsets are made to handle the daily grind. The cables are reinforced, and the headbands are flexible but tough. You won’t find yourself replacing these every five minutes—unless you’re proper clumsy, but that’s a whole other story.
Comparing the JPL ICON Models
To help you pick the right one, here’s a neat table comparing the main features of the most popular JPL ICON headsets:
| Model | Connector Type | Quick Disconnect | Over-Ear/Binaural | MS Teams Compatible | Mute Button | Best For |
|---|---|---|---|---|---|---|
| ICON 110 UB3 | USB | No | No | Yes | No | PC/Softphone users |
| ICON 110 PB | USB | Yes | No | Yes | No | Flexible PC users |
| ICON 100 PBX | Desk Phone (PBX) | Yes | Yes | No | No | Desk phone, distraction-free |
| ICON 120 UB4 | USB-A \& USB-C | No | No | Yes | Yes | Teams, modern laptops, all day |
| ICON 120 PB/PM | Desk Phone (PBX) | Yes | Yes | Yes | No | Desk phone, extra control |
This table should help you see which model fits your setup and needs—whether you’re all about Teams, need a quick-disconnect, or want a dedicated usb headset.
Real-World Performance: How Do They Stack Up?
I’ve had a proper go with a few of these, and I can tell you—they’re not just for show. The sound quality is top-notch, and the comfort is spot-on. I’ve worn the JPL ICON 120 PB for a full day of calls, and my ears weren’t left hanging (or aching). The mic does a cracking job of picking up my voice without catching every bit of background noise, which is a godsend if you’ve got a noisy office or a house full of kids.
The Teams-certified JPL ICON 120 UB4 is a proper winner if you’re using Microsoft Teams. It just works—no messing about with settings or drivers. Plug it in, and Teams recognises it straight away. The USB-A and USB-C compatibility means it’ll work with pretty much any modern laptop or PC, which is a massive bonus.
If you’re using a desk phone, the JPL ICON 100 PBX is a solid budget choice. The over-ear, binaural design means you can block out distractions and focus on the call. The quick-disconnect cable is a nice touch if you need to move around or swap devices.
Who Should Go for a JPL ICON Headset?
Honestly, if you’re on the phone a lot—whether it’s for customer service, sales, or just keeping in touch with your team—a JPL ICON headset is a no-brainer. They’re affordable, reliable, and comfortable enough to wear all day. They’re also dead easy to set up, so you won’t be left scratching your head trying to figure out how they work.
If you’re a call centre agent, customer support rep, or just someone who spends a lot of time on calls, you’ll get a lot of value out of these headsets. They’re also a great choice for remote workers who need a reliable headset that won’t let them down.
Pros and Cons: The Honest Verdict
Let’s keep it real—no headset is perfect, but JPL ICON headsets come pretty close. Here’s the quick rundown:
Pros:
- Comfort: Lightweight and cushy—perfect for long calls.
- Sound Quality: Crystal-clear audio and noise-cancelling mic.
- Easy Setup: Plug-and-play for most models.
- Durability: Built to last, even with daily use.
- Versatility: Options for PC, Teams, and desk phone users.
Cons:
- Not Wireless: If you’re after a wireless headset, this isn’t the range for you.
- Basic Features: Some models lack advanced features like mute buttons (except the PM version).
- Design: They’re not the flashiest headsets out there, but they do the job.
Final Thoughts: Should You Get a JPL ICON Headset?
If you’re after a reliable, comfortable, and affordable headset for business use, JPL ICON headsets are a cracking choice. They’re easy to set up, sound great, and are built to last. Whether you’re using a PC, Microsoft Teams, or a desk phone, there’s a model that’ll fit your needs.
And if you’re still not sure, why not give one a go? Headsets4business offer "no obligation" free trials on all popular headsets, our customers tell us its the best way to ensure it fits there requirements - organise a trial here
So, what are you waiting for? Get stuck in and discover the difference a proper headset can make to your workday. You’ll be pleased with the results
Note: This review is based on the latest available information and hands-on experience with the JPL ICON range.
