What headsets work with Polycom Phones?
If you are looking at getting a compatible wired or wireless headset for your Polycom phone then the first thing you need to be aware of is there are many different types of Polycom phone models and each come with many different types of headset connection. Polycom use 4 types of headset connection across the whole series:- RJ9 square type jack (this headset connection works with all Polycom phones)
- Wireless or cordless using DECT technology (this headset connection works with all Polycom phones)
- Wireless or cordless using Bluetooth (only Polycom VVX 600 VVX 601 has Bluetooth compatibility)
- USB type A (this headset connection works on VVX 401, VVX 410, VVX 411, VVX 450, VVX 500, VVX 501, VVX 600 & VVX 601)
So the good news is: All Polycom phone models are headset compatible (for both wired & wireless headsets) So now you know which headsets work with Polycom phones - prety much all of them! The main series of phones are:
Polycom VVX – latest series (uses all 4 connections across the range but each model varies on how many types of headset connection there are on each individual model – *see below)
Polycom SoundPoint (will accept standard wired RJ9 and DECT wireless headsets only)
Polycom CX (will accept standard wired RJ9 and DECT wireless headsets only) Now you know that all Polycom series and models work with pretty much any headset, its time to choose the right one for the job (your job obviously)
*What headsets work with Polycom VVX IP Phones?
VVX Wired Headsets – using RJ9 headset jack
All the following models will work with a standard wired headset: VVX 101, VVX 201, VVX 250, VVX 150, VVX 1500, VVX 300, VVX 301, VVX 310, VVX 311 VVX 350, VVX 400, VVX 401, VVX 410, VVX 411, VVX 450, VVX 500, VVX 501, VVX 600 & VVX 601 Note*Please be aware that most square type headset jacks look the same but the wiring configuration inside is different for different brands and models of Phone. if you buy a wired headset that has a quick disconnect plug halfway down then you have to ensure that it is the correct bottom lead and wiring configuration. Polycom VVX models use the most common type of bottom cable called a U10-P
ProV-XL Ultra Noise Cancelling Wired Headset from £71+VAT
ProVX Noise Cancelling Wired Headset from £70+VAT
ProV Noise Cancelling Wired Headset from £50+VAT
See all our wired headsets that work with Polycom VVX
VVX Wireless Headsets: DECT type
All the following models will work with a wireless DECT headset: VVX 101, VVX 201, VVX 250, VVX 150, VVX 1500, VVX 300, VVX 301, VVX 310, VVX 311 VVX 350, VVX 400, VVX 401, VVX 410, VVX 411, VVX 450, VVX 500, VVX 501, VVX 600 & VVX 601 Note* DECT is not to be confused with “Bluetooth” as that is a completely different technology. DECT is commonly used in cordless phones in the home where you can walk around and talk wirelessly. This is the most common way to connect wirelessly to Polycom VVX models and can work up to 100 metres plus from your desk phone. Its super reliable and offers great call quality.VVX Wired Headsets: USB
The following models will work with a USB headset: VVX 401, VVX 410, VVX 411, VVX 450, VVX 500, VVX 501, VVX 600 & VVX 601 Note* The original intention was for the USB port to be used for media & storage applications rather than “headsets” that saidThe following USB headsets work with VVX:
Sennheiser / EPOS Adapt 135/165 USB headset from £59+VAT
Sennheiser / EPOS Adapt 130/160 USB Headset from £34+VAT
VVX Wireless Headsets: Bluetooth
The following VVX models are compatible with Bluetooth wireless headsets: VVX 600, VVX 601 Note* Polycom only recommend certain Bluetooth headset brands and modelsSee all our Bluetooth headsets work with VVX:
Sennheiser / EPOS MB Pro Bluetooth for Polycom VVX 601 IP phone from £105 +VAT
Sennheiser / EPOS MB 360 Bluetooth – Polycom VVX 601 IP phone £145 +VAT
Jabra Evolve2 65 Bluetooth Polycom VVX 6011 from £145 +VAT