Yealink Headsets & Conferencing FAQ - UK Business Guide
Find answers to the most frequently asked questions about Yealink professional headset and speakerphone solutions for UK businesses. From connectivity to compatibility, we cover everything you need to know about the UH, BH, WH, and SP/CP Series to help you choose the right solution for your business.
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Yealink UH USB Headsets
What devices are Yealink UH USB headsets compatible with?
Compatible with PCs, laptops, and Yealink IP phones with USB ports. Plug-and-play ready for Teams, Zoom, and other UC platforms.
Do Yealink UH headsets work with Microsoft Teams?
Yes. Models like UH36 and UH38 are Teams-certified and feature a dedicated Teams button. Please note they will also work on any sofphone platform!
What’s the difference between UH36 and UH38?
UH36 is an entry-level USB headset. UH38 adds active noise cancellation, dual USB-A/C support, and enhanced audio quality.
Do Yealink USB headsets support call control?
Yes. They feature inline controls for call answer/end, volume, and mute, and are compatible with UC apps.
Are Yealink USB headsets compatible with Zoom or RingCentral?
Yes. They support major softphone applications via USB with plug-and-play simplicity.
Yealink BH Bluetooth Headsets
What’s the range of Yealink BH Bluetooth headsets?
Up to 30 metres (98 feet) using Bluetooth 5.0, depending on the environment. this usually means "in line of sight! If you pop into another room with thick walls, it will degrade the signal or cut you off completely.
Can I pair a Yealink BH headset with two devices?
Yes. Dual Bluetooth connectivity allows pairing with a PC and smartphone at the same time.
Are BH headsets good for hybrid or remote work?
Yes. Lightweight design, long battery life, and ANC make them ideal for mobile professionals.
How long does the battery last?
Up to 35 hours of talk time and over 100 hours standby, depending on the model.
Do BH models have ANC?
Yes. Models like BH76 feature hybrid active noise cancellation.
Are they Teams certified?
Yes. Select models have Microsoft Teams certification with a dedicated Teams button.
Yealink WH DECT Wireless Headsets
What’s the difference between WH62, WH66, and WH67?
WH62 is entry-level. WH66 has a touchscreen base with speaker and USB hub. WH67 is a compact convertible headset using the same advanced base.
What is the DECT wireless range?
Up to 160 metres (525 feet) in open environments.
Can I connect to PC and desk phone?
Yes. WH66 and WH67 connect to both; WH62 connects to PC and compatible Yealink phones.
Are WH headsets Teams and Zoom compatible?
Yes. WH series are Teams certified and work with Zoom and most UC platforms.
Do they include Active Noise Cancellation?
No. They use passive noise isolation and noise-cancelling microphones for voice clarity.
How long is the battery life?
Up to 13 hours talk time. Full recharge in around 2.5 hours. Wireless charging available on some models.
Is the base station required?
Yes. It handles DECT signal transmission, device connectivity, and call control.
Yealink SP & CP Conference Phones
What’s the difference between SP and CP series?
SP series are portable speakerphones for small meetings. CP series are full-featured SIP conference phones for meeting rooms.
Do they support USB and Bluetooth?
Yes. Most models include USB, Bluetooth, and 3.5mm audio jack options.
Are Yealink conference phones Teams and Zoom compatible?
CP models are Teams certified. SP models support Zoom and all major UC platforms.
What size rooms are they suitable for?
SP30: small rooms (up to 6 people). CP925: medium rooms. CP965: medium-to-large (10–20 people).
Do CP models support SIP?
Yes. They integrate into VoIP phone systems via SIP protocol.
Can I daisy-chain CP units?
Yes. CP965 supports daisy-chaining to increase microphone coverage.
Is echo cancellation included?
Yes. All models feature advanced echo cancellation and full-duplex HD voice for clear audio.
Ready to Choose Your Perfect Headset?
Not sure which headset suits your needs? Our UK-based experts offer free consultations.
